At a Glance
- Tasks: Support local residents by handling inbound calls and providing access to council services.
- Company: Join United Cerebral Palsy of Georgia, a supportive and community-focused organisation.
- Benefits: Enjoy a temporary contract with 37 hours per week and a flexible hybrid working model.
- Other info: Work Monday to Friday with three days in the office for a collaborative experience.
- Why this job: Make a difference in your community while developing your customer service skills.
- Qualifications: Strong communication skills and a positive, adaptable attitude are essential.
The predicted salary is between 22000 - 26000 £ per year.
United Cerebral Palsy of Georgia is looking for enthusiastic Customer Service Advisors to join their busy inbound contact centre team. This hybrid role involves handling inbound calls and supporting local residents with access to various council services.
The ideal candidates will possess strong communication skills and a positive, adaptable approach.
This temporary contract offers 37 hours per week with a working pattern of Monday to Friday, including office attendance three days a week.
Hybrid Inbound Customer Advisor - Digital-First Support in Swindon employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an excellent employer that values its employees by fostering a supportive and inclusive work culture. With opportunities for professional growth and development, this role as a Hybrid Inbound Customer Advisor allows you to make a meaningful impact in the community while enjoying a flexible working arrangement. Join a dedicated team where your contributions are recognised and appreciated, all within a vibrant environment that prioritises employee well-being.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Inbound Customer Advisor - Digital-First Support in Swindon
✨Tip Number 1
Get to know the company! Research United Cerebral Palsy of Georgia and their mission. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend or family member. This will help you feel more confident when handling those inbound calls.
✨Tip Number 3
Be adaptable! The job description mentions a positive and adaptable approach, so be ready to showcase your flexibility during the interview. Share examples of how you've successfully handled changes in previous roles.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're proactive and keen on joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Hybrid Inbound Customer Advisor - Digital-First Support in Swindon
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about helping others and making a difference in their lives.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how your background aligns with the role of a Customer Service Advisor!
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you understand what a Hybrid Inbound Customer Advisor does. Familiarise yourself with the services offered by United Cerebral Palsy of Georgia and think about how you can contribute to their mission. This will show your enthusiasm and help you answer questions more effectively.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer queries in the past. This will demonstrate your ability to connect with customers and provide excellent support.
✨Be Adaptable and Positive
The job requires a positive and adaptable approach, so be ready to discuss times when you've had to adjust to changes or challenges. Share specific examples that highlight your flexibility and upbeat attitude, as these traits are essential for thriving in a busy contact centre environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, training processes, or the types of council services you'll be supporting. This not only shows your interest but also helps you gauge if the role is the right fit for you.
