At a Glance
- Tasks: Provide HR support and manage the colleague experience throughout their journey.
- Company: Join a dynamic team in a supportive HR environment.
- Benefits: Competitive pay, full-time hours, and opportunities for growth.
- Other info: Collaborative culture with potential for career advancement.
- Why this job: Make a real difference in colleagues' experiences while developing your HR skills.
- Qualifications: Strong communication skills and a passion for HR.
The predicted salary is between 30000 - 35000 £ per year.
Location: Swindon, SN1 (2-3 days on site in the office - Wednesday is a mandatory day onsite)
Salary: £16.62 per hour
Full Time Monday to Friday 36 hours
Contract: 12 Weeks possibly beyond
Purpose
Provide administrative and transactional HR support across the entire employee lifecycle, including Learning & Development, HR Administration, and Resourcing. Ensure accurate data processing and timely responses to queries in line with policy and legislation.
Key Responsibilities and Accountabilities
- HR & Organisational Development Support
- Develop a wide understanding of the HR & OD function and the end-to-end colleague journey, including:
- Policies
- Terms and conditions
- Practices and procedures
- HR Administration
- Deliver accurate and timely HR administration across all colleague lifecycle processes.
- Ensure all query responses and processing meet:
- Legislation requirements
- Policy and procedure standards
- SLA requirements
- Process, maintain, and store data and records, ensuring:
- Data integrity
- GDPR compliance
- Learning & Development
- Support Learning & Development activities.
- Recruitment & Onboarding
- Assist with recruitment and onboarding administration.
- Query Management & Escalation
- Triage and risk assess queries, signposting and escalating where required.
- Be confident in giving accurate and timely responses on a range of HR queries.
- Work within established policies and procedures.
- Escalate complex issues to the Colleague Experience Lead.
- Continuous Improvement
- Contribute to continuous improvement initiatives within HR processes, including:
- Developing FAQs across all areas
- Supporting consistency of advice
- Feed ideas, observations, and suggestions for improvements when they become apparent.
- Collaboration & Teamwork
- Work with other areas across the HR & OD function and the wider Council to deliver organisational objectives.
- Share expertise and skills with others in the team.
- Supplementary Accountabilities
- Support with any ad hoc projects as required by the business.
- Professional Relationships
- The role will work closely with:
- HR colleagues
- Colleagues and managers across the organisation
- Decision Making & Working Style
- Be confident in providing accurate and timely responses to HR queries.
- Work within established policies and procedures.
- Escalate complex matters appropriately to the Colleague Experience Lead.
- Manage a varied workload effectively.
- Demonstrate the ability to prioritise tasks and meet regular deadlines.
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
Colleague Experience Administrator - Human Resources Support. Job in Swindon LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Colleague Experience Administrator at our Swindon location, you will be part of a dynamic team that values collaboration and continuous improvement. We offer a supportive work culture with opportunities for professional growth, ensuring that you can develop your skills in HR administration and contribute to meaningful projects. With a competitive salary and a commitment to employee well-being, we strive to create an engaging environment where every colleague feels valued and empowered.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Colleague Experience Administrator - Human Resources Support. Job in Swindon LilyLifestyle Jobs
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common HR interview questions with a mate or in front of the mirror. Being able to articulate your experience in Learning & Development and query management will give you a leg up. Confidence is key!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about their continuous improvement initiatives or how they support colleague development shows that you’re engaged and ready to contribute.
✨Tip Number 4
Apply through our website for a smoother process. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and know how to navigate online platforms!
We think you need these skills to ace Colleague Experience Administrator - Human Resources Support. Job in Swindon LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Colleague Experience Administrator role. Highlight relevant HR experience and skills that match the job description, like data processing and query management. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your background aligns with our needs. Keep it concise but engaging – we love a good story that shows your personality.
Showcase Your Attention to Detail:In HR, accuracy is key! Make sure your application is free from typos and errors. Double-check your documents for clarity and professionalism. We appreciate candidates who take pride in their work and pay attention to the little things.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your HR Basics
Brush up on your understanding of HR policies, procedures, and legislation. Familiarise yourself with the end-to-end colleague journey, as this will help you answer questions confidently and show that you're ready to support the team effectively.
✨Showcase Your Admin Skills
Be prepared to discuss your experience with HR administration and data management. Highlight any tools or software you've used for maintaining records and ensuring data integrity, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Think of examples where you've triaged queries or managed complex issues in the past. This will illustrate your ability to handle HR queries and escalate matters appropriately, which is key for this position.
✨Emphasise Team Collaboration
Since this role involves working closely with various teams, be ready to share experiences where you've collaborated effectively. Discuss how you’ve shared expertise and contributed to team objectives, as this will show you're a great fit for their collaborative culture.
