At a Glance
- Tasks: Guide customers through their service journey with outstanding care and support.
- Company: Join Sytner Group, a leader in the automotive industry with a focus on people.
- Benefits: Enjoy 33 days holiday, career development, and discounts on cars and gyms.
- Other info: Dynamic workplace with a commitment to diversity and community involvement.
- Why this job: Make a real difference in customer experiences while building lasting relationships.
- Qualifications: Customer service experience preferred but not essential; passion for helping others is key.
The predicted salary is between 25000 - 30000 £ per year.
About the role
As an Aftersales Advisor, you'll be the friendly face and trusted voice for our customers guiding them through their service journey from start to finish. You'll combine outstanding customer care with commercial awareness, ensuring every customer drives away delighted.
What You’ll Be Doing
- Delivering exceptional customer service, every time
- Advising customers on servicing, repairs, and maintenance
- Liaising with workshop technicians to keep things running smoothly
- Building long‑lasting customer relationships
- Working towards achievable targets with uncapped potential
About You
- Previous customer service or automotive experience (preferred, not essential)
- Confident communicator with a professional approach
- Organised, motivated, and results‑driven
- A passion for delivering a premium customer experience
Benefits
- Enhanced Holiday Entitlement: 33 days inc. bank holidays
- Industry‑leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary/community work
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
Automotive Service Advisor. Job in Swindon LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Sytner Group is an exceptional employer, offering a vibrant work culture in Swindon where employees are valued and encouraged to grow. With an industry-leading benefits package that includes enhanced holiday entitlement, career development opportunities, and a commitment to diversity and inclusion, we ensure that our Automotive Service Advisors thrive both personally and professionally while delivering outstanding customer service.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor. Job in Swindon LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and their values. When you walk in for your interview, you’ll want to show that you’re not just another candidate but someone who genuinely cares about their mission and customer service.
✨Tip Number 2
Practice your communication skills. As an Automotive Service Advisor, you'll need to be a confident communicator. Role-play with a friend or family member to get comfortable explaining services and handling customer queries.
✨Tip Number 3
Show off your passion for cars! Whether it’s sharing a personal story about your own vehicle or discussing recent automotive trends, let your enthusiasm shine through. It’ll help you connect with the team and customers alike.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the role.
We think you need these skills to ace Automotive Service Advisor. Job in Swindon LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience in customer service, even if it's not automotive-related. We want to see how you can bring that friendly face and trusted voice to our team!
Be Organised and Motivated:In your application, let us know how you stay organised and motivated. Share examples of how you've managed tasks or projects in the past, as this will show us you're results-driven and ready to take on the role.
Communicate Confidently:Your written application is a chance to showcase your communication skills. Use clear and professional language, and don't hesitate to express your passion for delivering a premium customer experience. We love confident communicators!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Familiarise yourself with the automotive industry and the specific services offered by the company. Brush up on common car maintenance and repair terms, as well as any recent trends in the automotive world. This will help you speak confidently about the role and show your genuine interest.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think of situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to build long-lasting relationships, which is key for this role.
✨Practice Your Communication
As a Service Advisor, clear communication is crucial. Practice articulating your thoughts clearly and professionally. You might even want to role-play with a friend, simulating customer interactions to boost your confidence and refine your approach.
✨Be Results-Driven
Understand the importance of targets in this role. Be ready to discuss how you've met or exceeded goals in previous positions. Highlight your motivation and organisational skills, showing that you're not just about delivering service but also achieving results.
