At a Glance
- Tasks: Greet customers, schedule services, and ensure top-notch vehicle care.
- Company: Reputable car dealership in Abingdon with a focus on professional growth.
- Benefits: Starting salary up to £33,733, bonuses, 25 days holiday, and exclusive discounts.
- Other info: Enjoy ongoing training and a dynamic work environment with great career prospects.
- Why this job: Join a supportive team and enhance customer satisfaction while developing your career.
- Qualifications: Experience in automotive customer service and strong communication skills required.
The predicted salary is between 33733 - 38950 £ per year.
We are working on behalf of our client, a reputable franchise‑approved car dealership in Abingdon, to recruit a skilled and customer‑focused Vehicle Service Advisor. This is an excellent opportunity for an experienced professional to join a well‑established dealership that values professional development and offers attractive rewards.
Benefits of a Service Advisor:
- Up to 33,733 starting basic salary, with an on‑target earnings of 38,950 through performance‑based bonuses
- 25 days holiday plus bank holidays, with holiday entitlement increasing with service length
- Full manufacturer‑authorised training and ongoing career development
- Company pension scheme and life assurance
- Discounts on vehicle servicing, purchases, and exclusive lifestyle benefits
- Supportive team environment focused on delivering exceptional customer service
- 45‑hour working week, including Saturday mornings on a rota basis
Duties of a Service Advisor:
- Greet customers in the Service Department and manage reception duties efficiently
- Schedule vehicle servicing, maintenance, and repairs, ensuring customer needs are met
- Liaise closely with the workshop team to monitor work in progress and update customers accordingly
- Arrange for courtesy vehicles when required
- Upsell additional products and services to enhance customer satisfaction and dealership profitability
- Maintain accurate records of customer interactions and vehicle details
- Ensure compliance with warranty procedures and liaise with vehicle manufacturers as necessary
Requirements of a Service Advisor:
- Proven experience as a Vehicle Service Advisor or within a similar automotive customer service role
- Strong communication and organisational skills, with IT literacy
- A valid UK driving licence with minimal points
- Demonstrable ability to deliver excellent customer service and maximise upselling opportunities
- Knowledge of warranty procedures and liaising with manufacturers is advantageous but not essential
Automotive Service Advisor. Job in Sutton Courtenay LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a reputable franchise-approved car dealership in Abingdon as an Automotive Service Advisor, where you will thrive in a supportive team environment that prioritises exceptional customer service. With competitive salaries, extensive training opportunities, and a focus on professional development, this role offers not just a job, but a rewarding career path in the automotive industry. Enjoy generous holiday allowances, a company pension scheme, and exclusive discounts, making it an attractive place to work for those seeking meaningful employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor. Job in Sutton Courtenay LilyLifestyle Jobs
✨Tip Number 1
Get to know the dealership! Research their values, services, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to interact with customers and the workshop team regularly. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your upselling skills! Think of ways you can enhance customer satisfaction while boosting dealership profitability. Prepare examples from your past experiences where you successfully upsold products or services.
✨Tip Number 4
Apply through our website! We make it easy for you to connect with potential employers. Plus, it shows you're proactive and serious about landing that Service Advisor role. Don't miss out on this opportunity!
We think you need these skills to ace Automotive Service Advisor. Job in Sutton Courtenay LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Vehicle Service Advisor role. Highlight your experience in customer service and any relevant automotive knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how your skills align with what we're looking for. Keep it friendly and professional, just like us!
Show Off Your Communication Skills:As a Service Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love candidates who can connect with customers and colleagues alike!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around vehicle servicing and repairs. Familiarise yourself with common issues and solutions, as well as the latest trends in the industry. This will show that you're not just a people person but also someone who understands the technical side of things.
✨Customer Service is Key
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This role is all about making customers feel valued, so showcasing your skills in this area will definitely impress.
✨Practice Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with both customers and the workshop team. Practise explaining complex information in simple terms. You might even want to role-play with a friend to get comfortable with potential scenarios you could face during the interview.
✨Show Enthusiasm for the Role
Let your passion for the automotive industry shine through during the interview. Talk about why you want to work as a Service Advisor and what excites you about the opportunity at this dealership. A positive attitude can go a long way in making a great impression!
