At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding debts.
- Company: Join a dynamic finance team at Gleeson Recruitment Group in Sutton Coldfield.
- Benefits: Earn up to £31,000 with 30 days annual leave plus bank holidays.
- Other info: Enjoy a collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real impact by managing your own portfolio in a supportive environment.
- Qualifications: Experience in credit control, strong communication, and negotiation skills required.
The predicted salary is between 31000 - 31000 £ per year.
Location: Sutton Coldfield
Department: Credit Control
Salary: Up to 31,000
Benefits: 30 days annual leave + bank holidays
Overview
We are looking for a proactive and detail-oriented Credit Controller to join a dynamic and fast-paced finance team. In this role, you will take ownership of a diverse customer portfolio, managing a high volume of accounts while building strong relationships with both internal teams and external clients. This is a fantastic opportunity to work in a collaborative environment where your decision-making, negotiation skills, and ability to prioritise will directly impact the business.
What You'll Be Doing
- Customer Account Management
- Oversee a portfolio of approximately (phone number removed) customers, managing accounts of varying values
- Proactively manage customer balances, ensuring timely collection of outstanding debts
- Maintain strong working relationships with customers to support prompt payment and query resolution
- Credit Control & Collections
- Contact customers via phone, email, and workflow systems to ensure payments are received on time
- Investigate and resolve account queries to reduce payment delays
- Escalate overdue accounts when required, including liaising with legal representatives
- Order & Risk Management
- Review and release held sales orders, balancing customer needs with credit risk
- Monitor accounts to ensure adherence to agreed credit limits and payment terms
- Assess creditworthiness for new and existing customers using financial reports and data
- Analysis & Reporting
- Review credit reports and financial statements, identifying any potential risks
- Support decision‑making by analysing account performance and financial data
- Maintain accurate system records across multiple platforms
- Collaboration & Support
- Work closely with internal teams, including sales and branch colleagues, to resolve issues and improve collection outcomes
- Participate in branch visits where required to strengthen relationships and processes
- Contribute to team targets and deadlines in a high‑volume environment
What We're Looking For
We are seeking someone who thrives in a fast‑moving environment and enjoys managing multiple priorities while maintaining accuracy and attention to detail. Key skills and experience include:
- Proven experience in credit control or collections
- Strong communication and relationship‑building skills
- Confident negotiator with the ability to resolve issues effectively
- Excellent organisation and time management skills
- Analytical mindset with the ability to interpret financial information
- Comfortable working across multiple systems and platforms
- Resilient under pressure with a flexible, team-focused approach
Why Join?
- Competitive salary of up to 31,000
- Generous holiday allowance: 30 days + bank holidays
- Opportunity to manage your own portfolio and make an impact
- Supportive and collaborative team environment
- Exposure to a wide range of customers and financial scenarios
Equal Opportunity Statement
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
Credit Control Specialist. Job in Sutton Coldfield LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join Gleeson Recruitment Group as a Credit Control Specialist in Sutton Coldfield, where you will thrive in a supportive and collaborative team environment. With a competitive salary of up to £31,000 and a generous holiday allowance of 30 days plus bank holidays, this role offers you the chance to manage your own diverse customer portfolio while developing your skills in a fast-paced finance team. We are committed to inclusivity and provide ample opportunities for professional growth, making us an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Specialist. Job in Sutton Coldfield LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to credit control. Think about how you can demonstrate your negotiation skills and ability to manage multiple priorities effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Credit Control Specialist. Job in Sutton Coldfield LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Specialist role. Highlight your experience in credit control, customer account management, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your negotiation skills and how you've successfully managed customer relationships in the past. Let us know what makes you tick!
Showcase Your Analytical Skills:Since this role involves analysing financial data, make sure to mention any experience you have with interpreting credit reports or financial statements. We love candidates who can demonstrate their analytical mindset and how it has helped them in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this fantastic opportunity to join our dynamic finance team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Credit Control Specialist, you'll be dealing with financial data daily. Brush up on your understanding of credit reports and financial statements before the interview. Being able to discuss how you interpret these documents will show your analytical mindset and readiness for the role.
✨Showcase Your Communication Skills
Strong communication is key in this role. Prepare examples of how you've built relationships with customers or resolved disputes in the past. Practising clear and confident responses will help you demonstrate your ability to negotiate effectively during the interview.
✨Demonstrate Your Organisation Skills
With a high volume of accounts to manage, organisation is crucial. Be ready to discuss your time management strategies and how you prioritise tasks. You might even want to bring a simple example of a system or tool you use to keep track of your workload.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling overdue accounts or resolving customer queries. Think through potential scenarios beforehand and prepare your thought process on how you'd tackle them. This will showcase your problem-solving skills and resilience under pressure.
