At a Glance
- Tasks: Coordinate non-clinical spaces, manage teams, and ensure a welcoming environment.
- Company: Compassionate hospice dedicated to providing quality care.
- Benefits: Competitive salary, flexible hours, and a supportive work culture.
- Other info: Join a team that values compassion, accountability, and emotional intelligence.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: GCSEs in English and Maths; experience in facilities coordination preferred.
The predicted salary is between 28176 - 31217 £ per year.
Contract type: Permanent
Location: Whittington
Hours: 37.5 hrs Full time or Part time hours, site based
Annual salary: C1 £28,176.08 to C3 £31,217.24. Pro rata for part time hours.
Review date: 5/06/2026
They coordinate cross-functionally, integrating people, place and process to ensure safe, welcoming, efficient and well-managed non-clinical spaces that support staff, volunteers, patients, families and supporters. The postholder line manages the reception team and Volunteer Drivers while coordinating business equipment, office consumables, non-clinical cleaning, secondary catering coordination and waste management. The role ensures strong governance, safeguarding awareness, cost control and operational resilience across all non-clinical facilities services.
Working closely with clinical, corporate and estates colleagues, the Support Facilities Coordinator ensures that the Hospice presents a calm, compassionate and professionally managed environment from first point of contact through to internal workplace experience.
In summary, the Support Facilities Coordinator is accountable for:
- Safe and compliant environments.
- Availability and governance of equipment.
- Disciplined management of consumables and stores.
- Effective supervision of Volunteers.
- Dignified management of shared and bereavement spaces.
- Supporting uninterrupted service delivery.
Key to the quality of service we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential:
- GCSE (or equivalent) English and Maths.
- Recognised Infection Prevention & Control training (or willingness to complete).
- COSHH awareness training (or willingness to complete).
Desirable:
- Health & Safety qualification (e.g. IOSH Working Safely or equivalent).
- Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.
- DSE Assessor training (or willingness to complete).
- IWFM (Institute of Workplace and Facilities Management) membership.
Knowledge and experience
Essential:
- Working knowledge of facilities coordination within a public-facing environment.
- Understanding of Health & Safety responsibilities in non-clinical environments.
- Experience of contract performance monitoring (cleaning, waste, suppliers).
- Understanding of safeguarding principles in shared spaces.
Desirable:
- Awareness of DSE compliance processes (formal qualification desirable but not essential at entry).
- Experience maintaining asset registers and managing consumables.
Values
Exhibits our hospice values and behaviours.
Skills
Essential:
- Highly people-oriented with strong interpersonal skills.
- Practical mindset – focuses on solutions rather than process for its own sake.
- Able to provide supportive but firm supervision to staff and volunteers.
- Comfortable having difficult conversations when standards are not met.
Desirable:
- Experience managing stock control and consumables.
Personal Attributes
Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families, volunteers and staff. Natural host mindset – understands the importance of first impressions. Calm and measured under pressure, particularly in sensitive end-of-life situations. High levels of personal accountability – follows through on actions and closes the loop. Resilient when managing competing priorities and unexpected operational demands. Strong situational awareness – anticipates risks before they elevate.
Other requirements
- Valid driving licence
- Eligibility to work in the UK
Support Facilities Coordinator. Job in Lichfield LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Support Facilities Coordinator at our hospice in Whittington, you will be part of a compassionate and dedicated team that prioritises the well-being of patients, families, and staff. We offer a supportive work culture that values emotional intelligence and hands-on leadership, alongside opportunities for professional growth through training and development in facilities management. With a focus on creating a safe and welcoming environment, our organisation is committed to making a meaningful impact in the community, making it an excellent place for those seeking rewarding employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Facilities Coordinator. Job in Lichfield LilyLifestyle Jobs
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on LilyLifestyle and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Support Facilities Coordinator, you'll be interacting with staff, volunteers, and families. Role-play common scenarios with a friend to boost your confidence and refine your communication style.
✨Tip Number 3
Showcase your problem-solving abilities! Think of examples from your past experiences where you've tackled challenges head-on. Be ready to share these stories during your interview to demonstrate your practical mindset.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out in the crowd. Don’t miss out!
We think you need these skills to ace Support Facilities Coordinator. Job in Lichfield LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Support Facilities Coordinator role. Highlight your relevant experience in facilities coordination and any specific skills that match the job description, like your understanding of Health & Safety responsibilities.
Showcase Your People Skills:Since this role is highly people-oriented, don’t forget to emphasise your interpersonal skills. Share examples of how you've successfully supervised teams or managed volunteers in the past, as this will show us you can handle the hands-on leadership we value.
Demonstrate Your Problem-Solving Mindset:We love a practical mindset! In your application, mention situations where you’ve focused on solutions rather than just following processes. This will help us see how you approach challenges in a non-clinical environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Facilities Coordinator. Familiarise yourself with the key tasks like managing non-clinical spaces and supervising volunteers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is highly people-oriented, be prepared to discuss your interpersonal skills. Think of examples where you've successfully managed teams or handled difficult conversations. Highlighting your emotional intelligence will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Mindset
The job requires a practical mindset focused on solutions. Prepare to share specific instances where you've tackled challenges in facilities management or similar environments. This will illustrate your ability to think on your feet and maintain a calm atmosphere, especially under pressure.
✨Emphasise Your Commitment to Safety and Compliance
Understanding Health & Safety responsibilities is crucial for this position. Be ready to discuss your knowledge of infection control, COSHH, and safeguarding principles. If you have relevant training or experience, make sure to mention it, as it shows your dedication to maintaining a safe environment.
