At a Glance
- Tasks: Coordinate non-clinical spaces, manage teams, and ensure a welcoming environment for all.
- Company: St Giles Hospice, dedicated to compassionate care and support.
- Benefits: Competitive salary, flexible hours, and a chance to make a real difference.
- Other info: Opportunity for personal growth in a meaningful and impactful role.
- Why this job: Join a caring team and help create a supportive atmosphere for patients and families.
- Qualifications: GCSEs in English and Maths; experience in facilities coordination preferred.
The predicted salary is between 28176 - 31217 £ per year.
Contract type: Permanent
Location: Whittington
Hours: 37.5 hrs Full time or Part time hours, site based
Annual salary: C1 £28,176.08 to C3 £31,217.24. Pro rata for part time hours.
Review date: 5/06/2026
The Support Facilities Coordinator coordinates cross-functionally, integrating people, place and process to ensure safe, welcoming, efficient and well-managed non-clinical spaces that support staff, volunteers, patients, families and supporters within the wider hospice environment. The postholder line manages the reception team and Volunteer Drivers while coordinating business equipment, office consumables, non-clinical cleaning, secondary catering coordination and waste management. The role ensures strong governance, safeguarding awareness, cost control and operational resilience across all non-clinical facilities services.
Working closely with clinical, corporate and estates colleagues, the Support Facilities Coordinator ensures that the Hospice presents a calm, compassionate and professionally managed environment from first point of contact through to internal workplace experience.
In summary, the Support Facilities Coordinator is accountable for:
- Safe and compliant environments.
- Availability and governance of equipment.
- Disciplined management of consumables and stores.
- Effective supervision of Volunteers.
- Dignified management of shared and bereavement spaces.
- Supporting uninterrupted service delivery.
Key to the quality of service we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential:
- GCSE (or equivalent) English and Maths.
- Recognised Infection Prevention & Control training (or willingness to complete).
- COSHH awareness training (or willingness to complete).
Desirable:
- Health & Safety qualification (e.g. IOSH Working Safely or equivalent).
- Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.
- DSE Assessor training (or willingness to complete).
- IWFM (Institute of Workplace and Facilities Management) membership.
Knowledge and experience
Essential:
- Working knowledge of facilities coordination within a public-facing environment.
- Understanding of Health & Safety responsibilities in non-clinical environments.
- Experience of contract performance monitoring (cleaning, waste, suppliers).
- Understanding of safeguarding principles in shared spaces.
Desirable:
- Awareness of DSE compliance processes (formal qualification desirable but not essential at entry).
- Experience maintaining asset registers and managing consumables.
Values
Exhibits our hospice values and behaviours.
Skills
Essential:
- Highly people-oriented with strong interpersonal skills.
- Practical mindset - focuses on solutions rather than process for its own sake.
- Able to provide supportive but firm supervision to staff and volunteers.
- Comfortable having difficult conversations when standards are not met.
Desirable:
- Experience managing stock control and consumables.
Personal Attributes
- Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families, volunteers and staff.
- Natural host mindset - understands the importance of first impressions.
- Calm and measured under pressure, particularly in sensitive end-of-life situations.
- High levels of personal accountability - follows through on actions and closes the loop.
- Resilient when managing competing priorities and unexpected operational demands.
- Strong situational awareness - anticipates risks before they elevate.
Other requirements
- Valid driving licence.
- Eligibility to work in the UK.
St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests.
We may review applications before the application review date; however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, which may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application, your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Support Facilities Coordinator - Hospice. Job in Lichfield LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
St Giles Hospice is an exceptional employer, offering a supportive and compassionate work environment in Lichfield. With a strong focus on employee growth and development, we provide opportunities for training and advancement while fostering a culture of teamwork and respect. Our commitment to maintaining a safe and welcoming atmosphere ensures that both staff and volunteers can thrive, making a meaningful impact in the lives of patients and their families.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Facilities Coordinator - Hospice. Job in Lichfield LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the hospice sector or related fields. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to facilities coordination. Think about how you can demonstrate your emotional intelligence and leadership skills, as these are key in a hospice environment.
✨Tip Number 3
Showcase your hands-on experience! When you get the chance, share examples of how you've managed teams or improved processes in previous roles. This will highlight your practical mindset and ability to deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our compassionate team.
We think you need these skills to ace Support Facilities Coordinator - Hospice. Job in Lichfield LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in facilities coordination and your understanding of non-clinical environments. We want to see how your skills align with the role, so don’t hold back!
Showcase Your People Skills:Since this role is all about managing teams and supporting volunteers, let us know about your interpersonal skills. Share examples of how you've successfully led a team or handled difficult conversations in the past.
Highlight Relevant Qualifications:If you have any qualifications related to facilities management or health and safety, make sure to mention them! Even if you’re willing to complete training, let us know that too. It shows your commitment to the role.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being considered. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Facilities Coordinator. Familiarise yourself with the key tasks like managing non-clinical spaces and supervising volunteers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is highly people-oriented, be prepared to discuss your interpersonal skills. Think of examples where you've successfully managed teams or handled difficult conversations. Highlighting your emotional intelligence will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Mindset
The job requires a practical mindset focused on solutions. Prepare to share specific instances where you've tackled challenges in facilities management or similar environments. This will illustrate your ability to think on your feet and maintain a calm atmosphere, especially in sensitive situations.
✨Understand the Importance of First Impressions
As a natural host, you'll need to create a welcoming environment. During the interview, pay attention to your own presentation and body language. Show that you value first impressions by being friendly, approachable, and professional, which reflects the compassionate ethos of the hospice.
