At a Glance
- Tasks: Lead a dynamic café team, ensuring exceptional customer service and efficient operations.
- Company: Join Morrisons, the UK's 5th largest supermarket with a rich history of over 125 years.
- Benefits: Enjoy a 15% discount, generous holidays, private healthcare, and a supportive work environment.
- Other info: Great career progression opportunities with industry-leading training programmes.
- Why this job: Make a real impact in a fast-paced café setting while developing your leadership skills.
- Qualifications: Experience in managing teams and a passion for outstanding customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for a high performing Café Manager to help our business grow and succeed. Our Café Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service. Reporting into the Store Manager, you will also:
- Listen and respond to our customers' feedback and react accordingly.
- Ensure market leading availability across the store.
- Work with the other Managers in store to lead a supportive and performance driven department.
- Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations.
- Deliver training to ensure team have the capability and confidence to deliver their role.
- Enable colleagues to work with confidence across various departments.
- Identify and develop talent within the department.
- Build effective relationships with other operating departments.
- Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department.
- Take a leadership role within the store.
- Ensure resource is planned thoroughly.
About You: Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you?
- Experience of managing a team in a fast paced environment.
- You will need to be a great communicator who can share knowledge, experience and best practices.
- You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible.
- You must be adaptable to change, whilst being able to challenge effectively.
- As a Manager, you will actively listen to and respond effectively to customers and colleagues.
We are an equal opportunities employer and welcome applications from all sections of the community.
As part of our total rewards package we offer:
- 15% uncapped Morrisons discount for you (both in store and online).
- 10% discount for a designated friend/family member.
- 25 days holiday plus 8 statutory holidays pro rata.
- Private Aviva Healthcare plan.
- Annual bonus scheme.
- GPhC fees paid.
- Generous company pension contributions.
- 4 x life assurance through our company pension scheme.
- Enhanced maternity, paternity and adoption schemes.
- Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers.
Cafe Manager. Job in Silksworth LilyLifestyle Jobs in Sunderland employer: United Cerebral Palsy of Georgia
Morrisons is an exceptional employer, offering a vibrant work culture where colleagues are empowered to deliver outstanding customer service in a fast-paced environment. With a strong focus on employee growth, we provide industry-leading training programmes and numerous opportunities for advancement, ensuring that our team members can thrive and develop their careers. Located in Silksworth, our café managers play a crucial role in creating a welcoming atmosphere for customers while enjoying benefits such as generous holiday allowances, healthcare plans, and exclusive discounts.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Manager. Job in Silksworth LilyLifestyle Jobs in Sunderland
✨Tip Number 1
Get to know the company! Before your interview, take a good look at Morrisons' values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Café Manager and be ready to share specific examples of your leadership skills.
✨Tip Number 3
Show off your personality! Morrisons is all about great customer service, so let your passion for helping others shine through during the interview. Be friendly, approachable, and ready to discuss how you can create a welcoming atmosphere in the café.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds!
We think you need these skills to ace Cafe Manager. Job in Silksworth LilyLifestyle Jobs in Sunderland
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your passion for delivering exceptional customer service. We want to see how you’ve gone above and beyond in previous roles to create a great experience for customers.
Tailor Your Experience:Don’t just list your past jobs; tailor your experience to match what we’re looking for. If you’ve managed a team in a fast-paced environment, share specific examples of how you led your team to success.
Be Authentic:We love genuine personalities! Let your true self shine through in your application. Share your unique experiences and how they’ve shaped your approach to leadership and teamwork.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Café Inside Out
Before the interview, make sure you’re familiar with the café's menu and offerings. Understand what makes it unique and be ready to discuss how you can enhance the customer experience. This shows your passion for the role and that you’ve done your homework!
✨Showcase Your Leadership Skills
As a Café Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on how you empowered colleagues and improved performance. Be ready to discuss your approach to training and developing talent.
✨Customer Service is Key
Morrisons prides itself on outstanding customer service. Think of specific instances where you’ve gone above and beyond for customers. Be prepared to share these stories during your interview to demonstrate your commitment to putting customers first.
✨Be Adaptable and Open to Change
The retail environment is fast-paced and ever-changing. Prepare to discuss how you've handled change in previous roles and how you can adapt to new challenges. Highlight your flexibility and willingness to learn, as this will resonate well with the interviewers.
