At a Glance
- Tasks: Welcome students and create a positive move-in experience during busy check-in periods.
- Company: Join a vibrant team at Durham's student accommodation sites.
- Benefits: Fun, supportive environment with varied shifts and valuable customer-facing experience.
- Other info: Flexible hours, including weekends, with opportunities for personal growth.
- Why this job: Be part of a dynamic team where every day is different and exciting.
- Qualifications: Positive attitude, strong communication skills, and ability to work in a fast-paced setting.
The predicted salary is between 20000 - 25000 £ per year.
Includes weekend working, early shifts, late shifts, and occasional lone working.
Are you looking for a fast-paced, people-focused role where no two days are the same? We're currently building a talent pool of reliable, enthusiastic individuals to support our busy student accommodation sites during key check-in periods. This is a front-facing role where you'll be one of the first points of contact for students, helping to create a welcoming, positive, and seamless move-in experience during high-energy peak periods.
Shift patterns
- Early shift: 7:00am - 3:00pm
- Late shift: 2:00pm - 10:00pm
Please note, this role may require you to work across two additional sites in Durham.
What you'll be doing:
- Welcoming students and creating a friendly first impression
- Supporting student check-ins and handling general enquiries
- Managing post and deliveries
- Assisting with student events and community activities
- Carrying out room checks and inspections
- Supporting students with fire alarm procedures and lockouts
- Assisting the wider team with day-to-day operational tasks
- Working independently at times, including lone working during quieter periods or across different sites
- Getting involved wherever needed to ensure the site runs smoothly during busy periods
- Assist with light cleaning tasks such as hoovering etc within reception area
What we're looking for:
- A positive, approachable, and upbeat attitude
- Strong communication and customer service skills
- Proactive, hands-on, and able to use initiative
- Comfortable working in a fast-paced environment
- Confident working both as part of a team and independently, including lone working when required
- Happy to be on your feet for most of the day
- Physically fit and willing to assist with luggage when needed
- Flexible and available to work weekends
What's on offer:
- A fun, supportive, and team-focused working environment
- Varied, fast-paced days where no two shifts are the same
- A great opportunity to build valuable customer-facing experience
If you're reliable, energetic, and enjoy being part of a busy team where every day brings something different, we'd love to hear from you.
Please apply direct, for more information you can call our office.
Student Experience Team Member. Job in Durham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises teamwork and personal growth. As a Student Experience Team Member in Durham, you'll enjoy a dynamic environment where every day is unique, alongside opportunities to enhance your customer service skills while making a positive impact on students' lives during their transition to university. With flexible shifts and a supportive team atmosphere, we ensure that our employees feel valued and engaged in their roles.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Experience Team Member. Job in Durham LilyLifestyle Jobs
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about creating a welcoming environment, think of examples from your past experiences where you've made someone feel at ease or solved a problem. Be ready to share these stories during your chat!
✨Tip Number 3
Be flexible and show your enthusiasm! The job requires weekend work and varied shifts, so let them know you're up for the challenge. A positive attitude can go a long way in making a great impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up if you haven’t heard back – it shows initiative!
We think you need these skills to ace Student Experience Team Member. Job in Durham LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for working with students shine through. We want to see that you're excited about creating a positive experience for them, so don’t hold back on sharing why this role appeals to you!
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match what we're looking for. Mention your strong communication skills and any previous customer service roles you've had – we love seeing relevant examples!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Student Experience Team. Remember, we’re busy too!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Show Your Enthusiasm
This role is all about creating a positive experience for students, so let your enthusiasm shine through! Be sure to express your excitement about the position and how you can contribute to making students feel welcome.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help someone, as this will show that you have the right attitude for a front-facing role.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, like managing a busy check-in or dealing with a student’s enquiry. Practise your responses to these scenarios to demonstrate your proactive and hands-on approach.
✨Highlight Your Flexibility
Since the job requires working various shifts and potentially across different sites, make sure to emphasise your flexibility and willingness to adapt. Share any previous experiences where you successfully managed changing schedules or worked in diverse environments.
