At a Glance
- Tasks: Welcome students and create a positive move-in experience while managing check-ins and events.
- Company: Join a vibrant team at Durham's student accommodation sites.
- Benefits: Fun, supportive environment with varied shifts and valuable customer-facing experience.
- Other info: Flexible hours, including weekends, with opportunities for personal growth.
- Why this job: Be part of a dynamic team where every day is different and exciting.
- Qualifications: Positive attitude, strong communication skills, and ability to work in a fast-paced setting.
The predicted salary is between 20000 - 25000 £ per year.
Are you looking for a fast-paced, people-focused role where no two days are the same? We're currently building a talent pool of reliable, enthusiastic individuals to support our busy student accommodation sites during key check-in periods.
This is a front-facing role where you'll be one of the first points of contact for students, helping to create a welcoming, positive, and seamless move-in experience during high-energy peak periods.
Shift patterns
- Early shift: 7:00am - 3:00pm
- Late shift: 2:00pm - 10:00pm
Please note, this role may require you to work across two additional sites in Durham.
What you'll be doing:
- Welcoming students and creating a friendly first impression
- Supporting student check-ins and handling general enquiries
- Managing post and deliveries
- Assisting with student events and community activities
- Carrying out room checks and inspections
- Supporting students with fire alarm procedures and lockouts
- Assisting the wider team with day-to-day operational tasks
- Working independently at times, including lone working during quieter periods or across different sites
- Getting involved wherever needed to ensure the site runs smoothly during busy periods
- Assisting with light cleaning tasks such as hoovering etc within reception area
What we're looking for:
- A positive, approachable, and upbeat attitude
- Strong communication and customer service skills
- Proactive, hands-on, and able to use initiative
- Comfortable working in a fast-paced environment
- Confident working both as part of a team and independently, including lone working when required
- Happy to be on your feet for most of the day
- Physically fit and willing to assist with luggage when needed
- Flexible and available to work weekends
What's on offer:
- A fun, supportive, and team-focused working environment
- Varied, fast-paced days where no two shifts are the same
- A great opportunity to build valuable customer-facing experience
If you're reliable, energetic, and enjoy being part of a busy team where every day brings something different, we'd love to hear from you.
Student Experience Coordinator. Job in Durham LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on fostering a vibrant and supportive work culture that prioritises the well-being and development of our team members. As a Student Experience Coordinator in Durham, you'll enjoy a dynamic environment where every day is unique, with opportunities for personal growth and valuable customer service experience while contributing to a welcoming atmosphere for students. Our commitment to teamwork and flexibility ensures that you will thrive in a role that is both rewarding and impactful.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Experience Coordinator. Job in Durham LilyLifestyle Jobs
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant environment.
✨Tip Number 2
Practice your people skills! Since this role is all about creating a welcoming atmosphere, think of examples from your past experiences where you've made someone feel at ease or resolved an issue. This will help you shine during those face-to-face interactions.
✨Tip Number 3
Be ready for anything! The job description mentions a fast-paced environment, so prepare yourself for unexpected situations. Think about how you can demonstrate your adaptability and problem-solving skills when chatting with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team directly. Don’t forget to follow up after applying; a quick message can make a big difference!
We think you need these skills to ace Student Experience Coordinator. Job in Durham LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for working with students shine through. We want to see that you're excited about creating a positive experience for them, so don’t hold back on expressing your enthusiasm!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of your customer service skills or any relevant experience in fast-paced environments – we love seeing how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the Student Experience Coordinator role. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Student Experience Coordinator role. Familiarise yourself with the job description and think about how your skills align with the responsibilities, like supporting student check-ins and managing enquiries.
✨Show Off Your People Skills
Since this role is all about creating a welcoming environment, be prepared to demonstrate your strong communication and customer service skills. Think of examples from your past experiences where you've successfully interacted with people, especially in fast-paced situations.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, like dealing with a stressed student or managing multiple tasks during busy periods. Practise your responses to these scenarios, highlighting your proactive and hands-on approach.
✨Dress for Success and Be On Time
First impressions matter! Dress smartly and arrive a bit early to show your enthusiasm for the role. This also gives you a moment to relax and gather your thoughts before the interview starts.
