At a Glance
- Tasks: Support vulnerable adults in a hostel, empowering them towards independence and positive change.
- Company: Family-run, not-for-profit organisation dedicated to helping disadvantaged groups.
- Benefits: Competitive salary, generous annual leave, pension scheme, and extensive training opportunities.
- Other info: Dynamic role with flexible hours and excellent career development prospects.
- Why this job: Make a real difference in people's lives while developing your coaching skills.
- Qualifications: Experience with complex needs, mental health, and substance misuse; strong motivational skills.
The predicted salary is between 30000 - 40000 £ per year.
New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside.
Have you had experience working as a housing support worker? Do you hold the necessary skills to coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a strengths-based Housing Support Coach to work within a 24/7 supported accommodation hostel in Liverpool. You will be supporting vulnerable adults via a program of empowerment and confidence-building, helping them to personally grow and develop within safe and comfortable lodgings whilst working towards greater independence and a more permanent housing solution.
What we have to offer:
- Competitive Salary - £(phone number removed) - (40.25 Hours)
- A contributory pension scheme
- 225 Hours Annual Leave rising to 285 with length of service
- An online bespoke Mandatory training package including a wide range of additional resources to support your development
- A range of learning and development opportunities up to and including Level 5
- Medicash and Employee Assistance Programme
Responsibilities as a Housing Support Coach:
- Managing and inspiring positive change for a caseload of residents within a psychologically informed hostel-environment
- Supporting those who access the service to settle in, and work towards implementing a more empowering and positive daily structure into their lives at a pace that is realistic and achievable to them
- Educating residents on harm reduction around substance misuse and supporting those who are contemplating recovery from addictions to understand the steps required to access various treatment options
- Planning future long-term accommodation and resettlement options via a personalised strengths-based support plan
- Offering ongoing coaching, advice, and guidance on housing/resettlement related issues from the beginning of a resident's tenancy through to their planned exit
- Conducting trauma aware needs and risk assessments, and updating when necessary
- Exploring education, training, and employment options with residents
- Empowering residents to sustain their welfare benefits, manage their tenancy and comply with key functions that are necessary to support their basic needs/finances
- Referring clients to relevant specialist support agencies to assist with support that cannot be met within the service remit
- Liaising with external agencies (from a multidisciplinary perspective) on behalf of residents to ensure they can access what they need from services
- Working as part of a team overseeing the health and safety of the building and all residents/visitors/co-workers whilst on shift
- Completing regular resident welfare checks (as required) throughout the shift
- Completing thorough case notes for all residents throughout the shift and providing a detailed handover to the next members of staff coming on shift
- Supporting residents to maintain contact with specialist and clinical agencies
- Reporting any incidents or concerns to the Project Manager
- Effectively managing and reporting incidents that occur within the service in-line with New Start's serious incident protocol
What we are looking for in a Support Coach:
- Experience of working with individuals with complex needs, substance misuse issues, mental health, trauma, and/or offending backgrounds
- Experience of working collaboratively with other agencies both voluntary and statutory
- Experience and understanding of safeguarding vulnerable people
- Previous experience of working in a hostel setting or delivering support via outreach work/in-reach work
- An excellent understanding of homelessness/rough sleeping, substance misuse, harm reduction and managing complex needs/behaviours
- An ability to motivate people and build positive connections
- Knowledge and experience of how to support people from a person-centred perspective, positively engaging people through a process that is led by them
- Ability to accurately record information, such as case notes, risk assessments, support plans and incident forms
- Experience of working with Mainstay would also be desired, however full training will be provided
This post is subject to enhanced DBS criminal record disclosure. The post is rota-based which may include weekends/unsociable hours as the role supports a service wide day/evening rota.
Strengths-Based Housing Support Coach. Job in Clubmoor LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
New Start is an exceptional employer that prioritises the well-being and development of its staff while making a meaningful impact in the community. With a strong focus on employee growth through comprehensive training programmes and a supportive work culture, team members are empowered to inspire positive change in the lives of vulnerable individuals. Located in Liverpool, the organisation offers competitive salaries, generous annual leave, and a contributory pension scheme, making it an attractive place for those seeking a rewarding career in social support.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Strengths-Based Housing Support Coach. Job in Clubmoor LilyLifestyle Jobs
✨Tip Number 1
Get to know the organisation! Research New Start and their values. When you understand their mission, you can tailor your approach during interviews to show how your experience aligns with their goals.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge in your application.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've successfully supported individuals with complex needs. This will help you demonstrate your skills effectively during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at New Start.
We think you need these skills to ace Strengths-Based Housing Support Coach. Job in Clubmoor LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping vulnerable adults shine through. We want to see how your experiences align with our mission at New Start and how you can inspire positive change.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in housing support or working with complex needs. We love seeing specific examples of how you've made a difference in previous roles!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit the role of a Strengths-Based Housing Support Coach.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Strengths
Before the interview, take some time to reflect on your own strengths and experiences. Think about how they align with the role of a Housing Support Coach. Be ready to share specific examples of how you've inspired positive change in others, especially in challenging situations.
✨Understand the Organisation
Familiarise yourself with New Start's mission and values. Knowing their approach to supporting vulnerable adults will help you tailor your responses. You might even want to mention specific projects or initiatives they've undertaken that resonate with you.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as supporting someone with substance misuse issues or conducting a needs assessment. Practise your responses using the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Show Your Collaborative Spirit
This role involves working with various agencies and teams. Be prepared to discuss your experience in collaboration and how you’ve successfully worked with others to achieve common goals. Highlight any past experiences where teamwork made a significant impact on your work.
