At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer service, and drive sales performance.
- Company: Join Lacoste, a globally recognised premium lifestyle brand at Lakeside Shopping Centre.
- Benefits: Enjoy competitive pay, generous discounts, and 28 days of annual leave.
- Other info: Embrace diversity and grow in an inclusive environment with exciting career opportunities.
- Why this job: Be part of a vibrant team culture and develop your retail management career.
- Qualifications: Previous retail supervisory experience and strong customer service skills required.
The predicted salary is between 13 - 14 £ per hour.
Location: Lakeside Shopping Centre, West Thurrock, Grays
Salary: £13 - £14 per hour
Vacancy Type: Permanent, Full-time
We’re looking for an energetic and ambitious retail leader to join our Lakeside team as a Supervisor. This is an exciting opportunity for an experienced Senior Sales Associate, Key Holder or Supervisor who is passionate about delivering exceptional customer experiences and developing their retail management career with a globally recognised premium brand.
As a Supervisor, you will play a key role in supporting the management team, driving sales performance and leading by example on the shop floor. You’ll help create a high‑performing team culture while delivering the premium service standards that define the Lacoste brand.
About Lacoste: At the crossroads of fashion and sport, Lacoste creates and liberates movement. Present in nearly 100 countries, Lacoste is a globally recognised premium lifestyle brand known for its heritage, innovation and commitment to excellence. As part of the MF Brands Group, alongside Aigle, Gant and Tecnifibre, Lacoste offers exciting career opportunities within an international retail business that values ambition, teamwork and personal development.
The Role: As Supervisor, you will be responsible for supporting the day‑to‑day operation of the store while helping to motivate and develop your team to achieve outstanding results. You will lead from the front, delivering exceptional customer service and ensuring every customer experiences the very best of the Lacoste brand.
Key Responsibilities:
- Lead by example to deliver exceptional customer service and sales results
- Support the management team in achieving sales and KPI targets
- Coach and motivate team members to maximise performance
- Act as a role model for customer experience and brand standards
- Drive customer loyalty through meaningful customer engagement
- Support the smooth running of daily store operations
- Maintain exceptional visual merchandising and store presentation standards
- Support stock management, compliance and operational processes
- Take responsibility for opening, closing and key holder duties where required
- Promote a positive, collaborative and performance‑driven team culture
Essential Experience:
- Previous experience in a Supervisor, Senior Sales Advisor, Key Holder or Team Leader role within retail
- Experience working towards sales and KPI targets
- Strong customer service and relationship‑building skills
- Confidence leading and motivating others on the shop floor
- Ability to work effectively in a fast‑paced retail environment
Desirable Experience:
- Experience within fashion, lifestyle, premium or luxury retail
- Experience coaching or mentoring team members
- Additional language skills
Personal Qualities:
- Passion for retail and customer experience
- Strong communication and interpersonal skills
- Positive attitude with a proactive approach
- Team‑focused leadership style
- Commercial awareness and attention to detail
- Desire to learn, develop and progress within retail management
Reward and Benefits:
- Competitive Commissions Scheme
- 28 days annual leave entitlement inclusive of bank holidays
- Up to 65% off Lacoste products
- Employee Assistance Programme
- Uniform Allowance
Equal opportunities: At Lacoste, we are committed to making equal opportunities a reality. Inherited from our unique vision of fashion‑sport, equal opportunities move us forward and our recruitment methods follow this commitment by focusing on skills and embracing all types of talents. We commit to fostering a diverse and inclusive environment where elegance goes beyond style and where each of us is given the chance to fulfill our greatest potential.
Store Supervisor. Job in West Thurrock LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Lacoste is an exceptional employer that offers a vibrant work culture at the Lakeside Shopping Centre, where employees are encouraged to thrive in a collaborative and performance-driven environment. With competitive benefits including generous staff discounts, a comprehensive employee assistance programme, and ample opportunities for personal and professional growth, Lacoste is dedicated to nurturing talent and fostering a diverse workplace that values ambition and excellence.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor. Job in West Thurrock LilyLifestyle Jobs
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Lacoste's history, values, and products. This will not only impress your interviewers but also help you connect your experience with their brand ethos.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or delivered exceptional customer service. We want to hear how you can lead by example on the shop floor.
✨Tip Number 3
Show your passion for retail! During your conversations, let your enthusiasm shine through. Talk about what excites you about working in a fast-paced environment and how you can contribute to a high-performing team culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Store Supervisor. Job in West Thurrock LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional experiences for customers.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in supervisory roles or retail environments. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Specific in Your Cover Letter:In your cover letter, mention specific examples of how you've led teams or driven sales in the past. We appreciate candidates who can demonstrate their impact and how they align with our values at Lacoste.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Brand Inside Out
Before your interview, make sure you research Lacoste thoroughly. Understand their brand values, product lines, and what sets them apart in the retail market. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their mission of delivering exceptional customer experiences.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experience where you've successfully coached team members or driven sales performance. Highlighting these instances will show that you're ready to take on the responsibilities of the role.
✨Prepare for Situational Questions
Expect questions that assess how you handle real-life retail scenarios. Think about times when you've dealt with difficult customers or resolved team conflicts. Practising your responses will help you convey your problem-solving skills and customer service expertise effectively during the interview.
✨Dress the Part
Since you're applying for a position with a premium lifestyle brand, your appearance matters. Dress smartly and in line with Lacoste's style to reflect your understanding of their brand. This will not only boost your confidence but also demonstrate your commitment to representing the brand well.
