Tenancy Support Officer. Job in Stoke-On-Trent LilyLifestyle Jobs

Tenancy Support Officer. Job in Stoke-On-Trent LilyLifestyle Jobs

Stoke-on-Trent Full-Time 21884 - 21884 £ / year (est.) No working from home possible
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Support vulnerable customers with tenancy advice and guidance.
  • Company: Join a dedicated team making a difference in Stoke-on-Trent.
  • Benefits: Competitive salary, flexible hours, and a permanent contract.
  • Other info: Agile working environment with opportunities for personal growth.
  • Why this job: Make a real impact in people's lives while developing your skills.
  • Qualifications: Empathy and strong communication skills are essential.

The predicted salary is between 21884 - 21884 £ per year.

As a Tenancy Sustainment Officer, you will work with the Tenancy Sustainment Team to deliver high-quality Tenancy Sustainment to our customers who are vulnerable and/or have complex needs, living in their accommodation in the Stoke on Trent area.

What you will do:

  • Providing contact, advice, and guidance...

Tenancy Support Officer. Job in Stoke-On-Trent LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia

As a Tenancy Support Officer in Stoke-on-Trent, you will join a compassionate team dedicated to making a real difference in the lives of vulnerable individuals. Our organisation fosters a supportive work culture that prioritises employee well-being and professional development, offering flexible working hours and opportunities for growth within the community. With a focus on meaningful engagement and impactful service delivery, we provide a rewarding environment where your contributions are valued and recognised.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Tenancy Support Officer. Job in Stoke-On-Trent LilyLifestyle Jobs

Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those who work in tenancy support. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by researching common questions for Tenancy Support Officer roles. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.

Tip Number 3

Showcase your skills! When you get the chance to meet potential employers, highlight your experience with vulnerable groups and your problem-solving abilities. Real-life examples can make a big impact.

Tip Number 4

Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Tenancy Support Officer. Job in Stoke-On-Trent LilyLifestyle Jobs

Customer Service Skills
Empathy
Communication Skills
Problem-Solving Skills
Advisory Skills
Knowledge of Tenancy Law
Crisis Management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Tenancy Support Officer. We want to see how you can make a difference for our customers!

Showcase Your Empathy:Since you'll be working with vulnerable individuals, it's crucial to demonstrate your understanding and empathy in your written application. Share examples of how you've supported others in challenging situations.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points shine through. Remember, less is often more!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know Your Stuff

Make sure you understand the role of a Tenancy Support Officer inside out. Familiarise yourself with the challenges faced by vulnerable tenants and the support services available in Stoke-on-Trent. This will help you answer questions confidently and show that you're genuinely interested in making a difference.

Show Empathy

In this role, you'll be working with individuals who may have complex needs. During the interview, demonstrate your ability to empathise and connect with people. Share examples from your past experiences where you've successfully supported someone in a similar situation.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the Tenancy Sustainment Team and their approach to supporting customers. This shows that you're engaged and keen to understand how you can contribute to their mission.

Dress for Success

Even if the job involves agile working, it's important to make a good first impression. Dress smartly for the interview to convey professionalism and respect for the opportunity. It sets a positive tone right from the start!