At a Glance
- Tasks: Handle customer queries via phone and email, manage bookings, and perform data entry.
- Company: Join a vibrant team in Stockport focused on customer service excellence.
- Benefits: Full-time hours, immediate start, and ongoing training provided.
- Other info: Temporary role with potential for growth and development.
- Why this job: Gain valuable experience in a fast-paced environment while helping customers.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 22000 - 26000 £ per year.
We are currently seeking a customer service/contact centre operator for a role based in the central Stockport area. This role has a strong administrational/data entry focus, as well as some telephony duties. This is a full-time position with an immediate start available. At present, the contract is anticipated to last until August. Working hours are Monday to Friday.
Duties and Responsibilities
- Handling customer queries by telephone as well as emails and portals.
- Data entry and updating the work log.
- Managing bookings and responding to email queries.
- All other administrational tasks as required.
Candidate Specification
- Confident, clear telephone manner with excellent communication and interpersonal skills.
- Excellent data entry and computer skills.
- Attention to detail.
- Confidence to work well in a fast-paced environment.
- Previous experience in a customer-facing role (such as within retail, hospitality or similar where you have provided customer support) is a strong advantage.
Full, ongoing training and support is provided.
Temporary Customer Service Advisor. Job in Stockport LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic team in the heart of Stockport, where we prioritise employee development and foster a supportive work culture. As a Temporary Customer Service Advisor, you'll benefit from comprehensive training, a collaborative environment, and the opportunity to enhance your skills while making a meaningful impact on customer satisfaction. With a focus on work-life balance and a commitment to excellence, this role offers a rewarding experience for those looking to grow in the customer service field.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Customer Service Advisor. Job in Stockport LilyLifestyle Jobs
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your telephone skills! Since this role involves handling customer queries over the phone, try doing mock calls with friends or family to get comfortable with speaking clearly and confidently.
✨Tip Number 3
Prepare some examples of how you've handled customer service situations in the past. Think about times when you resolved issues or went above and beyond for a customer – these stories can really make you stand out!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people and shows that you're serious about landing this temporary position.
We think you need these skills to ace Temporary Customer Service Advisor. Job in Stockport LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you’ve handled queries and managed bookings in the past, so don’t hold back!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your confidence in handling customer queries and your attention to detail.
Show Off Your Skills:In your application, emphasise your data entry and computer skills. We love candidates who can demonstrate their ability to work efficiently in a fast-paced environment, so give us examples!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like handling customer queries and data entry. This will help you tailor your answers to show how your skills align perfectly with what they’re looking for.
✨Show Off Your Communication Skills
Since this role requires a confident and clear telephone manner, practice your communication skills before the interview. You could even do a mock interview with a friend or family member. Focus on being articulate and friendly, as this will reflect well on your ability to handle customer queries.
✨Highlight Relevant Experience
If you've worked in customer-facing roles before, be ready to share specific examples of how you handled customer issues or provided support. This will demonstrate your experience and show that you can thrive in a fast-paced environment, which is crucial for this position.
✨Prepare Questions to Ask
At the end of the interview, you’ll likely have the chance to ask questions. Prepare a few thoughtful ones about the team dynamics or training processes. This shows your interest in the role and helps you gauge if it’s the right fit for you.
