At a Glance
- Tasks: Provide outstanding support to service users and handle customer enquiries with empathy.
- Company: Join a not-for-profit organisation dedicated to improving community well-being.
- Benefits: Flexible shifts, potential for permanent role, and immediate start.
- Other info: Full UK Driving License and DBS check required; dynamic shift patterns available.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in customer service or call centre environment is essential.
The predicted salary is between 20000 - 25000 £ per year.
This is an excellent opportunity for a Temporary Customer Service Advisor (Days & Nights) to provide outstanding support to service users in a not-for-profit setting. The role requires strong communication skills and the ability to handle enquiries efficiently and professionally.
This not-for-profit organisation in Stockport is committed to providing essential services and support to the local community. As a well-established medium-sized organisation, they play a vital role in improving the quality of life for individuals in the area.
As a Temporary Customer Service Advisor (Days & Nights) you will:
- Answer calls and handle call-centre type queries related to customer well-being.
- Provide compassionate and empathetic care to customers.
- Update customer accounts within a CRM system.
- Perform ad-hoc duties as and when required.
A successful Temporary Customer Service Advisor should have:
- Experience working within a call centre environment or customer service is essential.
- Ability to work flexibly across day and night shifts.
- Commitment to an ongoing temporary role with the view to go permanent.
- Confidence on the phone and a positive demeanour.
- Strong work ethic and a self-starter attitude.
- Team player.
A Full UK Driving License is essential for the role & successful DBS check. Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00), (14:00 - 22:30) and (22:00 - 06:00).
Opportunity to join a growing company. Opportunity for the role to be extended/go permanent. Immediate start.
Temporary Customer Service Advisor (Days & Nights). Job in Stockport LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dedicated not-for-profit organisation in Stockport, where your role as a Temporary Customer Service Advisor will make a meaningful impact on the local community. With a strong emphasis on employee well-being and development, this medium-sized company offers flexible working hours, a supportive team environment, and the potential for permanent employment, making it an excellent choice for those seeking a rewarding career in customer service.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Customer Service Advisor (Days & Nights). Job in Stockport LilyLifestyle Jobs
✨Tip Number 1
Make sure you research the not-for-profit sector and the specific organisation you're applying to. Understanding their mission and values will help you tailor your approach and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling enquiries, try role-playing with a friend or family member. This will help you feel more confident when answering calls and dealing with customer queries.
✨Tip Number 3
Be flexible and open-minded about shift patterns. Highlight your willingness to work both days and nights during interviews. This shows that you're committed and ready to jump in wherever needed!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Temporary Customer Service Advisor (Days & Nights). Job in Stockport LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Communication Skills:Since this role is all about providing outstanding support, make sure your application highlights your strong communication skills. Use examples from your past experiences to show how you’ve handled enquiries efficiently and professionally.
Tailor Your CV:Don’t just send out the same CV for every job. Tailor it to match the job description! Highlight your experience in customer service or call centre environments, and mention any relevant skills that align with what we’re looking for.
Be Flexible:We need someone who can work across different shifts, so make sure to mention your flexibility in your application. If you have experience working varied hours, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on this exciting opportunity!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Organisation
Before your interview, take some time to research the not-for-profit organisation. Understand their mission and values, and think about how your skills align with their goals. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Temporary Customer Service Advisor, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Empathy and Compassion
In this role, you'll be providing support to service users, so it's important to convey your ability to empathise with customers. Think of instances where you've shown compassion in a professional setting and be ready to share those stories during your interview.
✨Be Flexible and Positive
Since the role requires flexibility across various shifts, express your willingness to adapt to different schedules. A positive attitude can go a long way, so make sure to highlight your self-starter mentality and teamwork skills, as these are crucial for success in this position.
