At a Glance
- Tasks: Be the friendly face of our home, welcoming visitors and managing admin tasks.
- Company: A caring residential/nursing home dedicated to high-quality care.
- Benefits: Supportive environment with opportunities for personal growth and development.
- Other info: Join a warm team where your contributions truly matter.
- Why this job: Make a real difference in residents' lives while honing your organisational skills.
- Qualifications: Strong communication skills and a knack for multitasking are essential.
The predicted salary is between 20000 - 25000 £ per year.
About Us
We are a friendly and caring residential/nursing home dedicated to providing high-quality, person-centred care for our residents. We are looking for a warm, organised, and professional Receptionist to be the welcoming face of our home.
The Role
As our Receptionist, you will be the first point of contact for visitors, residents, relatives, and external professionals. You will play an important role in creating a positive and welcoming environment while supporting the smooth running of the home’s administration.
Key Responsibilities
- Greet and welcome visitors, residents, and relatives in a friendly and professional manner
- Conduct tours of the home for prospective residents and their families
- Manage admission and discharge notifications
- Assist with preparing contracts and coordinating resident admissions
- Liaise effectively with external professionals and stakeholders
- Coordinate podiatry and hairdressing visits for residents
- Answer and direct phone calls and emails promptly
- Manage incoming and outgoing post and deliveries
- Maintain visitor logs and ensure sign-in procedures are followed
- Support the management team with administrative tasks
- Assist with maintaining staff and resident records
- Order office supplies and support general office organisation
- Help coordinate meetings and appointments
- Ensure reception and waiting areas are tidy and welcoming
Requirements
- Highly organised with good attention to detail
- Confident using Microsoft Office and email systems
- Able to multitask and prioritise workload
- A strong communicator with excellent customer service skills
- Reliable and able to maintain confidentiality
- Previous receptionist, front-of-house, or admin experience
- Experience in a care home, healthcare, or customer-facing environment (preferred but not essential)
Receptionist. Job in Stockport LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Stockport-based residential and nursing home, we pride ourselves on fostering a warm and supportive work environment where every team member is valued. As a Receptionist, you will not only be the friendly face that welcomes visitors but also play a crucial role in ensuring the smooth operation of our home, with opportunities for personal growth and development in the healthcare sector. Join us to make a meaningful impact in the lives of our residents while enjoying a collaborative and caring workplace culture.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist. Job in Stockport LilyLifestyle Jobs
✨Tip Number 1
Make sure to research LilyLifestyle and understand their values. When you walk in for your interview, show that you’re not just a warm face but someone who genuinely cares about the residents and their well-being.
✨Tip Number 2
Practice your greeting! As the first point of contact, your welcoming manner is key. Role-play with a friend or family member to nail that friendly yet professional vibe.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you’re engaged and interested in the role. Think about how you can contribute to creating a positive environment for residents and visitors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Receptionist. Job in Stockport LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Warmth:As a Receptionist, you'll be the friendly face of our home. Make sure your application reflects your warm personality and customer service skills. Use examples that showcase how you create a welcoming environment.
Be Organised:Highlight your organisational skills in your application. Mention any experience you have with managing schedules or coordinating tasks, as this will show us you're ready to keep things running smoothly at our home.
Tailor Your CV:Make your CV stand out by tailoring it to the role. Focus on relevant experience, especially in customer-facing roles or administrative positions. We want to see how your background aligns with what we do!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Show Your Warmth
As a Receptionist, you'll be the first point of contact, so it's crucial to convey warmth and friendliness. Practice your greeting and ensure you smile genuinely when you meet your interviewer. This will help you demonstrate the welcoming nature that the role requires.
✨Know the Company
Familiarise yourself with LilyLifestyle and their approach to care. Understanding their values and mission will allow you to tailor your answers to show how you align with their goals. Mention specific aspects of their care philosophy during the interview to impress them.
✨Highlight Your Organisational Skills
Being organised is key for this role. Prepare examples from your past experiences where you successfully managed multiple tasks or maintained order in a busy environment. This will showcase your ability to handle the responsibilities of the position effectively.
✨Prepare for Common Questions
Anticipate questions related to customer service and handling difficult situations. Think of scenarios where you provided excellent service or resolved conflicts. Practising these responses will help you feel more confident and articulate during the interview.
