At a Glance
- Tasks: Be the friendly face of our home, welcoming visitors and managing admin tasks.
- Company: A caring residential/nursing home dedicated to high-quality care.
- Benefits: Supportive environment with opportunities for personal growth and development.
- Other info: Join a warm team where your contributions truly matter.
- Why this job: Make a real difference in residents' lives while honing your organisational skills.
- Qualifications: Strong communication skills and a knack for multitasking are essential.
The predicted salary is between 20000 - 25000 £ per year.
About Us
We are a friendly and caring residential/nursing home dedicated to providing high-quality, person-centred care for our residents. We are looking for a warm, organised, and professional Receptionist to be the welcoming face of our home.
The Role
As our Receptionist, you will be the first point of contact for visitors, residents, relatives, and external professionals. You will play an important role in creating a positive and welcoming environment while supporting the smooth running of the home’s administration.
Key Responsibilities
- Greet and welcome visitors, residents, and relatives in a friendly and professional manner
- Conduct tours of the home for prospective residents and their families
- Manage admission and discharge notifications
- Assist with preparing contracts and coordinating resident admissions
- Liaise effectively with external professionals and stakeholders
- Coordinate podiatry and hairdressing visits for residents
- Answer and direct phone calls and emails promptly
- Manage incoming and outgoing post and deliveries
- Maintain visitor logs and ensure sign-in procedures are followed
- Support the management team with administrative tasks
- Assist with maintaining staff and resident records
- Order office supplies and support general office organisation
- Help coordinate meetings and appointments
- Ensure reception and waiting areas are tidy and welcoming
Requirements
- Highly organised with good attention to detail
- Confident using Microsoft Office and email systems
- Able to multitask and prioritise workload
- A strong communicator with excellent customer service skills
- Reliable and able to maintain confidentiality
- Previous receptionist, front-of-house, or admin experience
- Experience in a care home, healthcare, or customer-facing environment (preferred but not essential)
Reception Coordinator. Job in Stockport LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Stockport-based residential and nursing home, we pride ourselves on fostering a warm and supportive work environment where every team member is valued. As a Reception Coordinator, you will not only be the friendly face that welcomes visitors but also play a crucial role in enhancing the lives of our residents through meaningful interactions. We offer comprehensive training and development opportunities, ensuring that you grow alongside us while making a positive impact in the community.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Coordinator. Job in Stockport LilyLifestyle Jobs
✨Tip Number 1
Make sure to research LilyLifestyle and understand their values. When you walk in for your interview, show that you’re not just a warm face but also someone who aligns with their mission of providing high-quality care.
✨Tip Number 2
Practice your greeting! As the first point of contact, your welcoming manner is key. Role-play with a friend or family member to nail that friendly yet professional vibe.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you’re genuinely interested in the role and helps you figure out if this is the right place for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re keen on joining the team at LilyLifestyle.
We think you need these skills to ace Reception Coordinator. Job in Stockport LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Warmth:As a Reception Coordinator, you'll be the friendly face of our home. Make sure your application reflects your warm personality and customer service skills. A personal touch can go a long way!
Highlight Your Organisational Skills:We need someone who’s highly organised and detail-oriented. In your application, share examples of how you've managed multiple tasks or kept things running smoothly in previous roles.
Tailor Your Experience:If you’ve got experience in a care home or customer-facing role, shout about it! Even if it’s not directly related, any admin or front-of-house experience can be relevant, so make sure to connect the dots.
Apply Through Our Website:We encourage you to apply through our website for a seamless process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Show Your Warmth
As a Reception Coordinator, you'll be the first point of contact for visitors and residents. Make sure to convey your friendly and welcoming nature during the interview. Practice a warm greeting and maintain a positive attitude throughout the conversation.
✨Demonstrate Organisational Skills
Highlight your ability to stay organised and manage multiple tasks. Prepare examples from your past experiences where you successfully handled various responsibilities, like coordinating appointments or managing records, to show that you can keep things running smoothly.
✨Communicate Clearly
Strong communication is key in this role. During the interview, focus on articulating your thoughts clearly and confidently. You might even want to practice answering common questions with a friend to ensure you come across as a strong communicator.
✨Know the Company
Familiarise yourself with the values and mission of the care home. Understanding their commitment to high-quality, person-centred care will help you align your answers with what they’re looking for. It shows genuine interest and helps you stand out as a candidate.
