At a Glance
- Tasks: Join a friendly team to handle customer calls, process orders, and create engaging content.
- Company: LilyLifestyle, a supportive workplace in the food industry.
- Benefits: Part-time hours, competitive pay, annual bonus, and career development opportunities.
- Other info: Enjoy a balanced work-life with a positive team atmosphere.
- Why this job: Perfect for hospitality pros seeking a stable office role with growth potential.
- Qualifications: Experience in catering or food service, excellent communication skills, and social media savvy.
The predicted salary is between 25000 - 30000 £ per year.
Location: Staveley
Hours: 3 days per week 8:30am to 5:00pm and 8:30am to 1:00pm
Salary: £12.71 per hour plus annual bonus
The successful candidate will join a friendly and supportive team in a varied role combining customer service, order processing, telesales, and client relationship management.
Key Responsibilities- Handling inbound and outbound customer calls professionally and efficiently
- Processing customer orders accurately and within required timescales
- Building and maintaining strong relationships with catering and hospitality clients
- Contacting new, existing, and lapsed customers to promote food products and services
- Providing a high level of customer service and account support
- Creating engaging content and short promotional videos for WhatsApp and app-based customer communications
- Supporting social media activity to increase customer engagement and brand visibility
- Working closely with the wider sales team to support business growth
- Previous experience within catering, hospitality, food service, or food sales
- Excellent communication and customer service skills
- Confident and professional telephone manner
- Comfortable making outbound sales calls and developing client relationships
- Good attention to detail and organisational skills
- Basic social media knowledge and confidence creating simple video content
- Positive attitude with the ability to work within a fast-paced environment
- Part-time daytime hours offering improved work-life balance
- Competitive hourly rate plus annual bonus
- Supportive and friendly working environment
- Opportunity to develop a long-term career within food sales and customer service
This role would suit candidates from hospitality or catering backgrounds looking to move away from shift work and into a professional office-based role within the food industry.
Order Processor and Customer Service Representative. Job in Staveley LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment in Staveley. Our part-time roles provide a perfect work-life balance, competitive pay, and the opportunity for career growth within the food sales and customer service sectors. Join us to be part of a dynamic team that values your contributions and fosters professional development.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Order Processor and Customer Service Representative. Job in Staveley LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Before any interviews or calls, rehearse common questions and scenarios related to customer service and order processing. This will help you sound confident and prepared when it counts.
✨Tip Number 3
Show off your personality! In a role that involves client relationships, being personable is key. Don’t be afraid to let your enthusiasm for food and customer service shine through during your interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Order Processor and Customer Service Representative. Job in Staveley LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in catering, hospitality, or food sales. We want to see how your skills match the role, so don’t be shy about showcasing your customer service and order processing expertise!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our friendly team and how your background makes you a perfect fit for the Order Processor and Customer Service Representative role.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your application reflects your excellent communication skills. Whether it’s through your writing style or examples of past experiences, we want to see that you can connect with clients effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the key responsibilities like order processing and customer service. Research LilyLifestyle and their products to show you're genuinely interested in what they do.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your communication skills. Be ready to demonstrate how you handle calls and build relationships. Maybe even prepare a few examples from your past experiences that highlight your customer service prowess.
✨Get Creative with Content
The job mentions creating engaging content for WhatsApp and social media. Think about how you can showcase your creativity during the interview. Bring examples of any previous work or ideas you have for promoting food products that could impress them.
✨Stay Positive and Professional
A positive attitude is key, especially in a fast-paced environment. During the interview, maintain a friendly demeanour and be professional. Show them that you can handle challenges with a smile and are eager to contribute to their supportive team.
