At a Glance
- Tasks: Support housing management by conducting community visits and managing casework.
- Company: Local authority offering a supportive and flexible work environment.
- Benefits: £26 per hour, mileage reimbursement, and hybrid working options.
- Other info: Opportunity for career growth in a dynamic team.
- Why this job: Make a real difference in the community while enjoying flexible working arrangements.
- Qualifications: Experience in housing management and strong organisational skills required.
The predicted salary is between 52000 - 52000 £ per year.
An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Derbyshire. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration remotely using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base.
Key Responsibilities of a Housing Officer:
- Provide practical, day-to-day support to an established team of Housing Officers
- Carry out estate and patch visits, resident appointments, and community-based housing management work
- Manage casework and maintain accurate records using housing management systems and CRM tools
- Complete administrative tasks efficiently between appointments, with flexible hybrid working arrangements
- Travel across a designated patch within the Derbyshire area and attend local base locations when required
Ideal Candidate:
- An experienced Housing Officer with strong knowledge of frontline housing management
- Able to hit the ground running and support an existing team with minimal supervision
- Comfortable working primarily in the community and engaging with residents face-to-face
- Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed)
- Well-organised, with the ability to balance resident visits, casework, and administrative tasks
- Full driving licence and willingness to carry out patch visits
Pay & Benefits for this Housing Officer role:
- £26 per hour
- Mileage reimbursement
- Flexible hybrid working arrangements
- Home-working equipment provided
- Flexible working structure, allowing administration to be scheduled around community visits and appointments
Housing Management Officer. Job in Stanley LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a supportive local authority team as a Housing Management Officer in Derbyshire, where you will enjoy a flexible hybrid working environment and the opportunity to make a real difference in the community. With competitive pay, mileage reimbursement, and the provision of home-working equipment, this role offers a perfect balance of fieldwork and administrative tasks, fostering both personal and professional growth within a collaborative work culture.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Officer. Job in Stanley LilyLifestyle Jobs
✨Tip Number 1
Get to know the local area! Familiarise yourself with Derbyshire and its communities. This will not only help you during interviews but also show your genuine interest in the role and the people you'll be working with.
✨Tip Number 2
Practice your face-to-face communication skills. Since this role is all about engaging with residents, we recommend doing mock interviews or role-playing scenarios to boost your confidence in handling real-life situations.
✨Tip Number 3
Showcase your organisational skills! Prepare examples of how you've managed multiple tasks or casework in previous roles. We want to see that you can juggle resident visits and admin like a pro!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to hit the ground running in this Housing Officer role.
We think you need these skills to ace Housing Management Officer. Job in Stanley LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your frontline housing management experience and any relevant systems you've used, like Orchard or Microsoft Dynamics.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've supported teams in the past and your approach to community engagement.
Showcase Your Organisational Skills:Since this role involves balancing visits, casework, and admin tasks, give us a glimpse into how you stay organised. Mention any tools or methods you use to manage your time effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Housing Management Stuff
Make sure you brush up on your knowledge of frontline housing management. Familiarise yourself with common challenges and solutions in the field, as well as any relevant legislation. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Show Off Your People Skills
Since this role is customer-facing, be prepared to discuss your experience engaging with residents. Think of specific examples where you've successfully resolved issues or built relationships. This will highlight your ability to connect with people and manage community-based work effectively.
✨Get Comfortable with Tech
Familiarise yourself with housing management systems and CRM tools, especially if you have experience with Orchard or Microsoft Dynamics. Be ready to talk about how you've used technology to manage casework and maintain records efficiently. This will show that you're organised and tech-savvy.
✨Plan Your Patch Visits
Think about how you would approach patch visits and resident appointments. Prepare a few strategies for managing your time effectively between visits and administrative tasks. This will demonstrate your organisational skills and readiness to handle the flexible working structure of the role.
