At a Glance
- Tasks: Manage group travel bookings and ensure exceptional customer experiences.
- Company: Dynamic international DMC with a passionate multilingual team.
- Benefits: Career development, exposure to global markets, and a supportive culture.
- Other info: Opportunity to work on diverse international programmes.
- Why this job: Join a fast-paced environment and make an impact in inbound travel operations.
- Qualifications: Fluency in English and Spanish, plus 2 years in group operations.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced Operations Executive with a strong background operating inbound group travel programmes across the UK and Ireland. The successful candidate will be responsible for managing confirmed group bookings from start to finish, ensuring all services are booked accurately, competitively and delivered to the highest operational standards. This role would suit someone who thrives within a fast‑paced inbound travel environment, enjoys problem solving and relationship management, and has a genuine passion for delivering exceptional customer experiences.
Key Responsibilities
- Manage confirmed group bookings from confirmation through to travel completion
- Liaise closely with Business Development teams to fully understand client requirements and quotations
- Source, negotiate and confirm suitable services at competitive rates
- Build and maintain excellent relationships with suppliers and clients
- Ensure all supplier confirmations match contracted rates and agreed services
- Negotiate best possible commercial rates whilst maintaining service quality
- Prepare and manage rooming lists, vouchers and operational documentation
- Ensure systems are kept fully updated and organised
- Manage invoice amendments and ensure payment deadlines are met
- Work closely with accounts teams regarding payment terms and supplier agreements
- Participate in familiarisation trips where required
Skills & Experience Required
- Fluency in English and Spanish language skills essential
- Minimum 2 years experience within a UK & Ireland inbound tour operator in a group operations role
- Proven experience operating group travel programmes for international markets
- Strong knowledge of UK & Ireland destinations, suppliers and market pricing
- Excellent communication and organisational skills
- Strong negotiation and problem-solving abilities
Why Apply?
- Join a growing and dynamic international DMC
- Work within a passionate multilingual team environment
- Opportunity to work across exciting global markets
- Career development within a rapidly expanding business
- Exposure to diverse and complex international group programmes
- Collaborative and supportive company culture
If you are passionate about inbound travel operations and looking to join a forward‑thinking and energetic business, we would love to hear from you.
Spanish Group Operations Specialist. Job in Camden LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Spanish Group Operations Specialist at our dynamic international DMC, you will thrive in a passionate multilingual team environment that values collaboration and innovation. We offer exciting career development opportunities within a rapidly expanding business, allowing you to work across diverse global markets while delivering exceptional customer experiences. Join us in Camden, where our supportive company culture and commitment to excellence make us an outstanding employer for those seeking meaningful and rewarding employment in the travel industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spanish Group Operations Specialist. Job in Camden LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with group operations. Attend events or join online forums where you can connect with potential employers and showcase your passion for inbound travel.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their client base and the types of group travel they specialise in. This will help you tailor your answers and demonstrate your knowledge during the interview.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss past experiences where you successfully managed group bookings or resolved issues. Use specific examples to highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Spanish Group Operations Specialist. Job in Camden LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Spanish Group Operations Specialist. Highlight your experience in managing group bookings and any relevant skills that match the job description. We want to see how your background fits with what we’re looking for!
Showcase Your Language Skills:Since fluency in English and Spanish is essential, don’t forget to showcase your language skills prominently. Whether it’s in your CV or cover letter, let us know how you’ve used these skills in a professional setting.
Highlight Problem-Solving Experience:This role requires strong problem-solving abilities, so share examples from your past where you’ve successfully navigated challenges in group travel operations. We love to see how you tackle issues head-on!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of UK and Ireland destinations, suppliers, and market pricing. Being able to discuss these confidently will show that you're not just a candidate, but someone who truly understands the industry.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully navigated challenges in group operations. This role thrives on problem-solving, so demonstrating your ability to think on your feet will definitely impress.
✨Fluency is Key
Since fluency in both English and Spanish is essential, practice speaking about your experiences in both languages. You might be asked to switch between them during the interview, so being prepared will help you shine.
✨Build Rapport
Remember, this role involves a lot of relationship management. During the interview, try to connect with your interviewers. Ask them about their experiences and share your passion for delivering exceptional customer experiences to create a positive vibe.
