At a Glance
- Tasks: Manage service bookings and ensure customer satisfaction in a busy car dealership.
- Company: Join a dynamic car dealership in Southend-on-Sea with a supportive team.
- Benefits: Competitive pay, opportunities for growth, and a vibrant work environment.
- Other info: Exciting opportunity to upsell and enhance customer experiences.
- Why this job: Be the go-to person for customers and help them keep their cars in top shape.
- Qualifications: Experience as a Service Advisor and knowledge of DMS systems required.
The predicted salary is between 25000 - 30000 £ per year.
Location: Southend on Sea
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Qualifications:
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving Licence.
If you are interested in this Service Advisor role, please contact Skills and quote job number: 52336.
Automotive Service Advisor. Job in Southend-on-sea LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle Jobs, we pride ourselves on fostering a dynamic and supportive work environment for our Automotive Service Advisors in Southend-on-Sea. Our team-oriented culture encourages personal growth and development, offering comprehensive training and career advancement opportunities, while our commitment to customer satisfaction ensures that every day is both rewarding and impactful.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor. Job in Southend-on-sea LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. We want you to shine when discussing your experience with DMS systems and upselling techniques.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to meet potential employers, let your passion for customer service and the automotive industry shine through. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities listed, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place.
We think you need these skills to ace Automotive Service Advisor. Job in Southend-on-sea LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the automotive industry shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about being a Service Advisor and helping customers.
Highlight Relevant Experience:Make sure to emphasise your previous experience as a Service Advisor. We’re keen on seeing how your skills with systems like Kerridge or Pinnacle can benefit us. Don’t forget to mention any upselling successes you've had!
Tailor Your Application:Take a moment to customise your application for this specific role. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for in a Service Advisor. It shows you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive service processes and the specific systems mentioned in the job description, like Kerridge or Pinnacle. Being able to discuss these confidently will show that you're not just a candidate, but a knowledgeable professional ready to hit the ground running.
✨Showcase Your Upselling Skills
Prepare examples of how you've successfully upsold services in previous roles. Think about specific situations where you identified customer needs and recommended additional services. This will demonstrate your ability to contribute to the dealership's revenue and customer satisfaction.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of scenarios where you went above and beyond for a customer or resolved a difficult situation. This role is all about ensuring customer satisfaction, so showing your passion for helping others will set you apart.
✨Ask Insightful Questions
Prepare some thoughtful questions about the dealership's service department and its goals. This shows your genuine interest in the role and helps you understand if it's the right fit for you. Questions about team dynamics or how success is measured can also give you valuable insights.
