At a Glance
- Tasks: Lead a busy workshop, optimise service operations, and ensure high-quality standards.
- Company: Reputable dealership in Tunbridge Wells representing renowned automotive brands.
- Benefits: Competitive salary starting at £32,000, performance bonuses, and generous holiday allowance.
- Other info: Opportunity for manufacturer training and career development in a dynamic environment.
- Why this job: Join a customer-focused team and make a real impact in the automotive industry.
- Qualifications: Proven experience as a Workshop Controller with strong leadership and communication skills.
The predicted salary is between 32000 - 40000 £ per year.
Are you an experienced automotive professional looking for your next career move? Our client in Tunbridge Wells is seeking a highly skilled Workshop Controller to join their reputable dealership. This is a fantastic opportunity to lead a busy workshop, optimise service operations, and contribute to a customer‑focused team within a well‑established group representing renowned automotive brands.
Benefits of a Workshop Controller
- Competitive basic salary starting at £32,000 with potential to earn an OTE of up to £40,000 through performance bonuses
- Working hours Monday to Friday 08:00 to 17:30, with a 1-hour unpaid lunch break
- Opportunity to work on a Saturday rota (1 in 3 Saturdays from 08:00 to 13:00)
- Generous annual holiday allowance
- Pension scheme contributions
- Manufacturer training programmes and development opportunities
- Staff discounts on products and services
- Incentives for achieving key performance targets
Duties of a Workshop Controller
- Maximise workshop productivity and efficiency, ensuring optimal use of resources and labour
- Oversee all workshop operations to uphold high service and repair standards
- Lead, motivate, and mentor the workshop team to ensure smooth workflow
- Liaise with the service reception team to plan labour levels and improve processes
- Maintain compliance with health and safety regulations and industry standards
- Drive continuous improvement in workshop efficiency, cost control, and customer satisfaction
- Ensure all work carried out is of the highest quality and complies with manufacturer guidelines
- Manage recalls and oversee quality checks to meet customer expectations
Individual Specification of a Workshop Controller
- Proven experience as a Workshop Controller, ideally from a franchised dealership background
- Strong organisation and leadership skills capable of managing a busy workshop environment
- Excellent communication and people management abilities
- Customer‑focused attitude with a passion for delivering exceptional service
- Experience with DMS systems such as Pinnacle or Kerridge/CDK is advantageous but not essential, full training will be provided
- Ability to adapt quickly to new processes and systems
- Automotive technical knowledge, with a preference for experience within the main dealer environment
Workshop Controller. Job in Southborough LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a reputable dealership in Tunbridge Wells as a Workshop Controller, where you will thrive in a dynamic work environment that prioritises employee development and customer satisfaction. With competitive salaries, generous holiday allowances, and opportunities for manufacturer training, this role offers not just a job, but a pathway to career growth within a supportive team culture. Enjoy the benefits of working with renowned automotive brands while leading a dedicated workshop team in a location known for its vibrant community and excellent transport links.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller. Job in Southborough LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on a Workshop Controller position.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their needs, especially around maximising workshop productivity and leading a team.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams or improved processes in previous roles. This will highlight your fit for the Workshop Controller position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Workshop Controller. Job in Southborough LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Workshop Controller role. Highlight your experience in managing workshops and any relevant automotive knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our customer-focused team. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Leadership Skills:As a Workshop Controller, leadership is key. In your application, share examples of how you've motivated teams or improved workshop efficiency in the past. We love to see candidates who can lead by example!
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially if you've worked in a franchised dealership before. Be ready to discuss specific experiences where you maximised workshop productivity or improved service operations.
✨Show Your Leadership Skills
Prepare examples that showcase your ability to lead and motivate a team. Think about times when you’ve successfully managed a busy workshop environment and how you’ve ensured high service standards.
✨Be Customer-Focused
Since the role is all about delivering exceptional service, be prepared to talk about how you’ve handled customer satisfaction in the past. Share stories that highlight your commitment to quality and compliance with manufacturer guidelines.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s approach to continuous improvement and how they support their staff's development. This shows your genuine interest in the role and the company culture.
