At a Glance
- Tasks: Support and enhance legacy ITSM platforms while managing migrations and integrations.
- Company: Dynamic tech company in London with a focus on impactful projects.
- Benefits: Competitive daily rate, collaborative team environment, and professional growth opportunities.
- Other info: Exciting six-month contract with potential for future opportunities.
- Why this job: Join a skilled team and make a real difference in IT service management.
- Qualifications: Active SC clearance and experience with Remedy ITSM platforms required.
The predicted salary is between 50000 - 60000 £ per year.
Our client is seeking a skilled Software Engineer to join their team for a six-month contract. This is an excellent opportunity to support and enhance legacy Remedy ITSM platforms, ensuring smooth operations and successful migrations.
What you'll be doing:
- Maintain and support the existing Remedy ITSM platform, including key integrations such as E-bonding and TSO.
- Assist in migrating ITIL teams onto Remedy, reviewing current solutions to ensure BCDR tests are successful.
- Manage server group structures and CMDB data loads, including automated foundation data loads.
- Develop and troubleshoot Atrium integrator jobs and perform general system administration.
- Use Developer Studio for customisation and perform log analysis to diagnose and resolve issues.
- Document processes and facilitate knowledge transfer to ensure team continuity.
What you'll bring:
- Active SC clearance (eligible candidates will be considered).
- Experience maintaining Remedy ITSM platforms, including integrations and server structures.
- Strong troubleshooting skills, particularly with log analysis.
- Ability to support migration projects and review ITIL solutions.
- Knowledge of Atrium integrator, automated data loads, and system customisation.
- Excellent documentation and knowledge-sharing skills.
This role offers a competitive daily rate and the chance to work with a dynamic team on impactful projects. If you meet the criteria and are ready for your next challenge, we'd love to hear from you.
Software Engineering Specialist. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a forward-thinking company in London that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact the success of legacy ITSM platforms. With competitive daily rates and opportunities for professional growth, this role not only enhances your technical skills but also allows you to work alongside a talented team dedicated to excellence in service delivery.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineering Specialist. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about opportunities at companies you're interested in. A friendly chat can sometimes lead to a referral, which is often the golden ticket to landing that job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. We recommend doing mock interviews with friends or using online platforms. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Showcase your skills through projects or contributions to open-source. This not only demonstrates your expertise but also gives you something tangible to discuss during interviews. Plus, it’s a great way to keep your skills sharp while you search!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Software Engineering Specialist. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Remedy ITSM platforms and any relevant integrations. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your active SC clearance and any specific projects where you've successfully managed migrations or supported ITIL teams.
Showcase Your Documentation Skills:Since documentation is key in this role, include examples of how you've documented processes or facilitated knowledge transfer in past positions. We love seeing candidates who can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of Remedy ITSM platforms and integrations. Be ready to discuss your experience with server structures and troubleshooting, especially log analysis. The more specific examples you can provide, the better!
✨Showcase Your Migration Skills
Since this role involves supporting migration projects, prepare to talk about any relevant experiences you've had. Think about challenges you faced during migrations and how you overcame them. This will show that you're not just familiar with the process but can handle it effectively.
✨Document Like a Pro
Documentation is key in this role, so be prepared to discuss how you approach documenting processes and facilitating knowledge transfer. Bring examples of documentation you've created in the past, as this will demonstrate your commitment to team continuity.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and projects. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to highlight your understanding of the industry!
