Social Housing Service Manager: Repairs & Maintenance Lead

Social Housing Service Manager: Repairs & Maintenance Lead

Full-Time 40000 - 48000 £ / year (est.) No working from home possible
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Lead a team to deliver top-notch customer service in social housing repairs and maintenance.
  • Company: Join United Cerebral Palsy of Georgia, a leader in social housing services.
  • Benefits: Enjoy a competitive salary, 25 days holiday, and enhanced company perks.
  • Other info: Great opportunities for career progression in a supportive environment.
  • Why this job: Make a real difference in the community while advancing your career.
  • Qualifications: Strong leadership skills and knowledge of repairs and maintenance required.

The predicted salary is between 40000 - 48000 £ per year.

United Cerebral Palsy of Georgia is seeking a Customer Service Manager to oversee a busy service center located near Surbiton. This full-time, permanent role involves leading a team to deliver exceptional customer service in the Social Housing sector.

Ideal candidates possess strong leadership experience and a deep understanding of repairs and maintenance services.

The position offers a salary range of £40,000 - £48,000 DOE, excellent career progression opportunities, 25 days holiday plus bank holidays, and enhanced company benefits.

Social Housing Service Manager: Repairs & Maintenance Lead employer: United Cerebral Palsy of Georgia

United Cerebral Palsy of Georgia is an exceptional employer, offering a dynamic work environment in Surbiton where you can lead a dedicated team in the Social Housing sector. With a strong focus on employee growth, competitive salary packages, and generous holiday allowances, we foster a culture of support and development that empowers our staff to excel in their roles and make a meaningful impact in the community.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Social Housing Service Manager: Repairs & Maintenance Lead

Tip Number 1

Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for interviews by researching the company and its values. Make sure you can articulate how your leadership experience aligns with their mission. We want you to shine and show them why you're the best fit for the team!

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience in repairs and maintenance. The more you practice, the more confident you'll feel when it counts.

Tip Number 4

Don’t forget to apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team in making a difference in social housing.

We think you need these skills to ace Social Housing Service Manager: Repairs & Maintenance Lead

Leadership Experience
Customer Service Management
Repairs and Maintenance Knowledge
Team Management
Exceptional Communication Skills
Problem-Solving Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your leadership experience and knowledge of repairs and maintenance services. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service in the Social Housing sector and how your background makes you the perfect fit for our team. Keep it engaging and personal!

Showcase Your Team Leadership Skills:In your application, emphasise your experience in leading teams. We’re looking for someone who can inspire and manage a busy service centre, so share examples of how you've successfully led teams in the past.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know Your Stuff

Make sure you brush up on your knowledge of social housing and the specific repairs and maintenance services relevant to the role. Familiarise yourself with common issues faced in the sector and be ready to discuss how you've tackled similar challenges in the past.

Showcase Your Leadership Skills

As a Social Housing Service Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams, resolved conflicts, and motivated staff to deliver exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Understand the Company Culture

Research United Cerebral Palsy of Georgia and their values. Understanding their mission and how they operate will help you align your answers with what they’re looking for. Be ready to explain why you want to work for them specifically and how you can contribute to their goals.

Prepare Questions to Ask

Interviews are a two-way street, so think of insightful questions to ask about the role, team dynamics, and future projects. This shows your genuine interest in the position and helps you assess if it's the right fit for you as well.