Registered Manager Domiciliary Care. Job in Slough LilyLifestyle Jobs

Key responsibilities:

• CQC Registered Manager for the branch.
• Ensure the provision of high-quality care services to vulnerable people living in their own home.
• Manage and deploy teams of Care Workers who provide care and support to vulnerable adults.
• Ensure consistent application of the company’s policies, procedures, and approved practice and promote the aims of our client.
• Participate in and contribute to the strategic management of our client.
• Ensure all statutory obligations are fully met.
• Meet and exceed all financial/growth targets.

Specific responsibilities:

• Implement supervision and appraisal policy for all staff.
• Ensure efficient scheduling enabling Care Staff to spend allocated care time with each service user.
• Ensure Care Staff follow agreed care and service user plans with reference to visit length, meeting or exceeding the CQC Fundamental Standards.
• Maintain appropriate records within the Service Users' home.
• Confirm all visits, including times, by timesheets signed by the service user and Care Worker.
• Recruit sufficient staff to fulfil the needs of service users.
• Liaise with office staff to plan marketing activity and make recommendations to the Operations Director.
• Adhere to the Company recruitment procedure.
• Ensure all care staff undergo required training to meet the CQC Fundamental Standards and complete the Care Certificate prior to probation signoff.
• Identify development and training needs for staff.
• Source and recommend training programmes to meet these needs.
• Participate in the provision of training.
• Maintain records relating to recruitment, training, and supervision.
• Maintain accurate records of sickness, holiday, and other absence for all staff.
• Ensure all service users undergo suitable initial assessments including care needs assessment and health and safety risk assessments.
• Maintain records of assessments and carry out actions required to mitigate risk.
• Be responsible for the Health and Safety of staff and service users by applying company Health and Safety policies and procedures.
• Consult service users and their informal carers during care planning and throughout service provision.
• Carry out and record service user reviews in line with CQC Fundamental Standards and Local Authority requirements.
• Manage complaints, compliments, and comments effectively, including remedial action and record keeping.
• Maintain confidentiality by all staff.
• Ensure compliance with the Data Protection Act regarding service user and Care Worker records.
• Ensure accurate and timely payroll and invoicing.
• Collect payments due against invoices promptly.
• Recover monies due from Care Workers in a timely manner.
• Build and maintain harmonious working relationships with Local Authority representatives.
• Attend and participate in Local Authority meetings as appropriate.
• Manage the office budget and operate as a profit centre.
• Report Key Performance Indicators accurately to the Operations Director.
• Ensure effective communication within the office, with field staff, users, purchasers, and other stakeholders.
• Apply Company policies and procedures relating to equal opportunities and anti-discriminatory practice in service management and delivery.
• Provide on-call and care services as required to ensure safe and efficient business output.
• Perform other duties as reasonably delegated by the Operations Director.

This is an exciting time to join a developing care provider. The role of Registered Manager offers £40,000 - £45,000 with an excellent benefits and achievable bonus package. Salary range is dependent on candidate experience.