At a Glance
- Tasks: Manage customer queries and transactions in a fast-paced hire environment.
- Company: Join a dynamic team at LilyLifestyle Jobs in Slough.
- Benefits: Competitive pay, supportive team, and potential for permanent position.
- Other info: Opportunity to develop skills in a collaborative and fast-moving setting.
- Why this job: Perfect for those who thrive in varied roles and enjoy customer interaction.
- Qualifications: Experience in customer service and knowledge of hire equipment is essential.
The predicted salary is between 30000 - 30000 £ per year.
Role: Hire Controller
Pay: £14.47
Location: Slough
Hours: Monday- Friday 7:30am - 5:00pm
Contract: Temp to Perm
We're excited to be recruiting for a Hire Controller to join a busy and fast-paced operation. This is a great opportunity for someone who enjoys a varied role, takes ownership, and works as part of a supportive team. The ideal candidate will have good knowledge of tools and/or plant hire equipment.
Key Responsibilities
- Responding to emails and customer queries along with answering incoming telephone calls.
- Managing inbound hire and sales enquiries, completing transactions accurately and in a timely manner.
- Providing a high level of customer service, both over the phone and serving customers at the trade counter.
- Carrying out general administrative duties.
- Developing strong product knowledge to effectively support customers.
- Prioritising and managing multiple tasks and deadlines effectively in a fast-paced environment.
Skills & Experience Required
- Proven previous experience in a Customer Service role, ideally handling inbound order or sales enquiries.
- Ability to successfully complete transactions while ensuring customer satisfaction.
- Previous experience in the hire or construction industry is essential.
- Strong communication skills, including the ability to negotiate and build relationships.
- Confident using initiative and judgment to make decisions in line with company policies and pricing structures.
- A collaborative team player with a flexible and adaptable approach.
- Strong organisational skills with excellent attention to detail.
- Commitment to continuous improvement and enhancing service levels.
- Good computer literacy, including MS Office, with a willingness to learn new systems.
Hire Desk Controller. Job in Slough LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an excellent employer, offering a dynamic work environment in Slough where teamwork and customer service excellence are at the forefront of our operations. Our supportive culture fosters employee growth through continuous training and development opportunities, ensuring that every team member can thrive in their role as a Hire Desk Controller. With competitive pay and a commitment to work-life balance, we provide a rewarding experience for those looking to make a meaningful impact in the hire and construction industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hire Desk Controller. Job in Slough LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of customer interaction, try role-playing common scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Show off your organisational skills! Prepare a list of examples from your past experiences where you've successfully managed multiple tasks or handled customer queries. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hire Desk Controller. Job in Slough LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any knowledge of tools or plant hire equipment to catch our eye!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hire Controller role. Share specific examples of how you've handled customer queries or managed multiple tasks in a fast-paced environment.
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers, make sure your written application showcases your strong communication skills. Keep it clear, concise, and friendly – we love a good chat!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll be one step closer to joining our supportive team in Slough!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Tools
Since the role involves hire and plant equipment, brush up on your knowledge of tools and machinery. Be ready to discuss specific items you’ve worked with and how they relate to customer needs.
✨Customer Service Focus
Prepare examples from your past experiences where you provided excellent customer service. Think about times you handled difficult situations or went above and beyond to satisfy a customer.
✨Show Your Organisational Skills
The job requires managing multiple tasks in a fast-paced environment. Be ready to share how you prioritise tasks and stay organised, perhaps by discussing tools or methods you use to keep track of your workload.
✨Be a Team Player
Highlight your collaborative spirit during the interview. Share stories that demonstrate your ability to work well within a team, adapt to changes, and support your colleagues in achieving common goals.
