At a Glance
- Tasks: Manage customer queries and hire transactions in a fast-paced environment.
- Company: Join a dynamic team in a busy equipment hire operation.
- Benefits: Competitive pay, supportive team culture, and potential for permanent role.
- Other info: Opportunity to develop skills in a collaborative and energetic setting.
- Why this job: Perfect for those who thrive on variety and customer interaction.
- Qualifications: Experience in customer service and knowledge of hire equipment preferred.
The predicted salary is between 30000 - 30000 £ per year.
Role: Hire Controller
Pay: £14.47
Location: Slough
Hours: Monday- Friday 7:30am - 5:00pm
Contract: Temp to Perm
We're excited to be recruiting for a Hire Controller to join a busy and fast-paced operation. This is a great opportunity for someone who enjoys a varied role, takes ownership, and works as part of a supportive team. The ideal candidate will have good knowledge of tools and/or plant hire equipment.
Key Responsibilities- Responding to emails and customer queries along with answering incoming telephone calls.
- Managing inbound hire and sales enquiries, completing transactions accurately and in a timely manner.
- Providing a high level of customer service, both over the phone and serving customers at the trade counter.
- Carrying out general administrative duties.
- Developing strong product knowledge to effectively support customers.
- Prioritising and managing multiple tasks and deadlines effectively in a fast-paced environment.
- Proven previous experience in a Customer Service role, ideally handling inbound order or sales enquiries.
- Ability to successfully complete transactions while ensuring customer satisfaction.
- Previous experience in the hire or construction industry is essential.
- Strong communication skills, including the ability to negotiate and build relationships.
- Confident using initiative and judgment to make decisions in line with company policies and pricing structures.
- A collaborative team player with a flexible and adaptable approach.
- Strong organisational skills with excellent attention to detail.
- Commitment to continuous improvement and enhancing service levels.
- Good computer literacy, including MS Office, with a willingness to learn new systems.
Equipment Hire Specialist — Customer-Focused & Fast-Paced in Slough employer: United Cerebral Palsy of Georgia
Join a dynamic team in Slough as an Equipment Hire Specialist, where your contributions are valued in a supportive and fast-paced environment. We prioritise employee growth with opportunities for training and development, ensuring you thrive in your role while delivering exceptional customer service. Enjoy a collaborative work culture that encourages initiative and fosters strong relationships, making this an excellent place to build your career.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Equipment Hire Specialist — Customer-Focused & Fast-Paced in Slough
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend. It’ll help you feel more confident when handling queries during the interview.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you managed multiple tasks effectively. This will demonstrate that you can thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Equipment Hire Specialist — Customer-Focused & Fast-Paced in Slough
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service, especially if you've handled inbound enquiries before. We want to see how you’ve gone above and beyond to keep customers happy!
Be Specific About Your Experience:If you’ve worked with tools or plant hire equipment, let us know! Share specific examples of your past roles that relate to the job description, so we can see how you fit into our fast-paced environment.
Keep It Clear and Concise:When writing your application, be straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Hire Controller role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your potential new role with us.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Equipment
Make sure you brush up on your knowledge of tools and plant hire equipment. Being able to discuss specific products and their uses will show that you're not just a customer service pro, but also someone who understands the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlight how you ensured customer satisfaction, as this role is all about providing top-notch service.
✨Demonstrate Your Organisational Skills
Think of situations where you've managed multiple tasks effectively. Be ready to share how you prioritised your workload in a fast-paced environment, as this will be crucial for the Hire Controller position.
✨Be a Team Player
Since the role involves working within a supportive team, come prepared with examples of how you've collaborated with others in previous jobs. Emphasise your flexible approach and willingness to adapt to different situations.
