At a Glance
- Tasks: Manage hire enquiries, provide top-notch customer service, and handle transactions.
- Company: Join a dynamic team at LilyLifestyle in Slough.
- Benefits: Competitive pay, supportive environment, and potential for permanent position.
- Other info: Great opportunity for growth and skill development in a collaborative team.
- Why this job: Perfect for those who thrive in fast-paced settings and love helping customers.
- Qualifications: Experience in customer service and knowledge of hire or construction industry preferred.
The predicted salary is between 30000 - 30000 £ per year.
Role: Hire Controller
Pay: £14.47
Location: Slough
Hours: Monday- Friday 7:30am - 5:00pm
Contract: Temp to Perm
We're excited to be recruiting for a Hire Controller to join a busy and fast-paced operation. This is a great opportunity for someone who enjoys a varied role, takes ownership, and works as part of a supportive team. The ideal candidate will have good knowledge of tools and/or plant hire equipment.
Key Responsibilities- Responding to emails and customer queries along with answering incoming telephone calls.
- Managing inbound hire and sales enquiries, completing transactions accurately and in a timely manner.
- Providing a high level of customer service, both over the phone and serving customers at the trade counter.
- Carrying out general administrative duties.
- Developing strong product knowledge to effectively support customers.
- Prioritising and managing multiple tasks and deadlines effectively in a fast-paced environment.
- Proven previous experience in a Customer Service role, ideally handling inbound order or sales enquiries.
- Ability to successfully complete transactions while ensuring customer satisfaction.
- Previous experience in the hire or construction industry is essential.
- Strong communication skills, including the ability to negotiate and build relationships.
- Confident using initiative and judgment to make decisions in line with company policies and pricing structures.
- A collaborative team player with a flexible and adaptable approach.
- Strong organisational skills with excellent attention to detail.
- Commitment to continuous improvement and enhancing service levels.
- Good computer literacy, including MS Office, with a willingness to learn new systems.
Equipment Hire Coordinator. Job in Slough LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an excellent employer, offering a dynamic work environment in Slough where teamwork and customer service excellence are at the forefront of our operations. Our supportive culture fosters employee growth through continuous training and development opportunities, ensuring that you can thrive in your role as an Equipment Hire Coordinator. With competitive pay and a commitment to work-life balance, we provide a rewarding experience for those looking to make a meaningful impact in the hire and construction industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Equipment Hire Coordinator. Job in Slough LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and understand their values and operations. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about managing enquiries and providing top-notch service, think of scenarios where you can demonstrate your ability to handle customer queries effectively.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and maybe even give you a heads-up on what the hiring managers are looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity and ready to take the next step in your career.
We think you need these skills to ace Equipment Hire Coordinator. Job in Slough LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and any relevant knowledge of tools or plant hire equipment. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Hire Controller position and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Equipment
Make sure you brush up on your knowledge of tools and plant hire equipment. Being able to discuss specific items and their uses will show that you're not just a candidate, but someone who understands the industry.
✨Customer Service Focus
Prepare examples from your past experience where you've provided excellent customer service. Think about how you handled difficult situations or queries, as this role is all about managing customer expectations and ensuring satisfaction.
✨Show Your Organisational Skills
Since the job involves managing multiple tasks in a fast-paced environment, be ready to discuss how you prioritise your workload. Share specific strategies or tools you use to stay organised and meet deadlines.
✨Be a Team Player
Highlight your collaborative spirit during the interview. Share experiences where you worked effectively within a team, as this role requires a supportive approach to working with colleagues and customers alike.
