Education ICT 2nd Line Support Specialist in Slough

Education ICT 2nd Line Support Specialist in Slough

Slough Full-Time 27000 - 32000 £ / year (est.) No working from home possible
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Support primary schools by managing IT systems and enhancing teaching through ICT solutions.
  • Company: United Cerebral Palsy of Georgia, dedicated to improving education with technology.
  • Benefits: Salary between £27,000 and £32,000, plus various benefits.
  • Other info: Join a supportive team focused on enhancing learning experiences.
  • Why this job: Make a difference in education while developing your IT and customer service skills.
  • Qualifications: Strong interest in IT and good communication skills; experience preferred but not essential.

The predicted salary is between 27000 - 32000 £ per year.

United Cerebral Palsy of Georgia seeks an ICT Consultant - 2nd Line in Slough to support primary schools. The role involves managing customer accounts and maintaining IT systems to enhance teaching and learning through ICT solutions.

The ideal candidate should have a strong interest in IT, customer service skills, and good communication abilities. A minimum of 2 years in a similar role is preferred but not essential.

The position offers a salary between £27,000 and £32,000 along with various benefits.

Education ICT 2nd Line Support Specialist in Slough employer: United Cerebral Palsy of Georgia

United Cerebral Palsy of Georgia is an exceptional employer that prioritises employee development and a supportive work culture. Located in Slough, this role offers a unique opportunity to make a meaningful impact in primary education through innovative ICT solutions, while enjoying competitive benefits and a collaborative environment that fosters growth and learning.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Education ICT 2nd Line Support Specialist in Slough

Tip Number 1

Network like a pro! Reach out to your connections in the education and IT sectors. You never know who might have a lead on that perfect role or can give you insider info about the company culture.

Tip Number 2

Prepare for those interviews! Research common questions for ICT support roles and practice your responses. We recommend using real-life examples from your experience to showcase your skills and how you handle customer service situations.

Tip Number 3

Show off your passion for IT! During interviews, let your enthusiasm for technology and its impact on education shine through. Talk about any projects or initiatives you've been involved in that demonstrate your commitment to enhancing teaching and learning.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Education ICT 2nd Line Support Specialist in Slough

Customer Service Skills
Communication Skills
IT Systems Management
ICT Solutions Implementation
Problem-Solving Skills
Technical Support
Account Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your relevant experience in IT support and customer service. We want to see how your skills align with the role of an ICT Consultant, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for education and technology. Let us know why you’re excited about the opportunity to enhance teaching and learning through ICT solutions.

Show Off Your Communication Skills:Since this role involves managing customer accounts, it’s crucial to demonstrate your communication abilities. Whether it’s in your CV or cover letter, make sure we can see how you effectively interact with others.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know Your Tech Inside Out

Make sure you brush up on the latest ICT solutions and tools used in education. Familiarise yourself with common issues schools face and how you can help solve them. This will show your genuine interest in IT and your readiness to support primary schools effectively.

Show Off Your Customer Service Skills

Prepare examples of how you've successfully handled customer queries or technical issues in the past. Highlight your communication skills and how you’ve managed to keep clients happy, as this role is all about supporting users and enhancing their experience.

Research United Cerebral Palsy of Georgia

Take some time to learn about the organisation and its mission. Understanding their values and how they integrate ICT into teaching will help you tailor your answers and demonstrate that you're a good fit for their team.

Ask Thoughtful Questions

Prepare a few insightful questions to ask at the end of your interview. This could be about their current ICT projects or how they measure success in this role. It shows your enthusiasm and helps you gauge if the company aligns with your career goals.