At a Glance
- Tasks: Assist customers via phone and email, answering queries and providing reports.
- Company: Join a friendly team in the beautiful Shropshire countryside.
- Benefits: Part-time hours with flexible scheduling and a supportive work environment.
- Other info: Perfect for students seeking part-time work in a lovely location.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
Our client based in between Wellington and Shrewsbury in the lovely Shropshire countryside is looking for a part time customer service person to join their team and strengthen the department. You will be answering the phone and e-mails from clients, helping them with all their enquiries which include usage spending reports, capability reports and pulling data from the system.
Customer Service Support. Job in Shrewsbury LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a supportive team in the picturesque Shropshire countryside, where our client values employee well-being and fosters a collaborative work culture. With flexible part-time hours, opportunities for personal growth, and a commitment to customer satisfaction, this role offers a meaningful way to contribute while enjoying the beauty of your surroundings.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Support. Job in Shrewsbury LilyLifestyle Jobs
✨Tip Number 1
Make sure you know the company inside out! Research their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be answering calls, it’s crucial to sound confident and friendly. Grab a friend and do some mock calls to get comfortable with handling customer enquiries.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or tricky questions. Having a few examples ready can really impress during the interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Support. Job in Shrewsbury LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service. We want to see how you've helped clients in the past, so don’t be shy about showcasing your skills!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about this role and how you can contribute to our team. Keep it friendly and professional.
Showcase Your Communication Skills:Since you'll be answering calls and emails, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can handle client enquiries effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the products or services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Common Questions
Prepare for common customer service interview questions, such as how you handle difficult customers or how you prioritise tasks. Practising your responses will help you feel more confident and articulate during the interview.
✨Showcase Your Communication Skills
Since the role involves answering calls and emails, demonstrate your communication skills during the interview. Speak clearly, listen actively, and be ready to provide examples of how you've effectively communicated with clients in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in the role. This shows your enthusiasm and helps you determine if the job is the right fit for you.
