At a Glance
- Tasks: Support customer service, operations, and administration in a fast-paced environment.
- Company: Join a dynamic team at LilyLifestyle in Shrewsbury.
- Benefits: Gain valuable experience and develop essential skills for your career.
- Other info: Perfect opportunity for high school and college students looking to kickstart their careers.
- Why this job: Make a difference by helping customers and ensuring smooth operations.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 30000 £ per year.
Your new company
We are currently recruiting for a Customer Service & Operations Administrator to provide essential support across customer service, operations, and administration functions. This is a varied and fast‑paced role requiring strong organisational skills, attention to detail, and a customer‑focused approach.
Your new role
As a Customer Services/Logistics Administrator your role would involve:
- Customer Service: Handle incoming customer calls and email enquiries in a professional and timely manner. Resolve customer queries efficiently or escape to the appropriate internal team. Log, track and follow up on customer issues through to resolution. Maintain accurate and up‑to‑date customer and job records.
- Operations Support: Support daily operational activities including bookings, collections and deliveries. Liaise with drivers, warehouse teams and operations staff to ensure smooth workflow. Update operational trackers, spreadsheets and internal systems. Ensure all jobs are processed accurately and in line with company procedures.
- Administration: Manage shared inboxes and support with day‑to‑day administrative tasks. Maintain accurate records and assist with reporting where required. Support compliance activities, record keeping and general office administration.
What you’ll need to succeed
- Strong communication skills, both written and verbal.
- Confident in using Microsoft Office, particularly Outlook and Excel.
- Excellent organisational skills with high attention to detail.
- Ability to prioritise workload, multitask and perform under pressure.
- Professional and customer‑focused attitude.
Customer/Logistics Administrator. Job in Shrewsbury LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Shrewsbury location, we pride ourselves on fostering a dynamic and supportive work environment that values employee growth and development. As a Customer/Logistics Administrator, you will benefit from comprehensive training, a collaborative team culture, and opportunities for career advancement within a fast-paced industry. Join us to be part of a company that prioritises customer satisfaction while ensuring a rewarding and meaningful work experience.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer/Logistics Administrator. Job in Shrewsbury LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves handling customer calls and emails, it’s crucial to be clear and confident. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. Being able to demonstrate your ability to prioritise and multitask will set you apart from other candidates.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it there. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Customer/Logistics Administrator. Job in Shrewsbury LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer/Logistics Administrator role. Highlight your organisational skills and customer service experience, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re the perfect fit for our fast-paced environment. Keep it professional but let your personality show!
Showcase Relevant Experience:When filling out your application, be sure to include any relevant experience in customer service or administration. We love seeing how you've handled similar tasks in the past!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like handling customer queries and supporting operations. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
Since strong communication is crucial for this role, prepare examples of how you've effectively handled customer interactions in the past. Think about times when you resolved issues or communicated complex information clearly. This will showcase your ability to thrive in a customer-focused environment.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. You might want to share specific tools or methods you use to stay organised, especially when juggling multiple responsibilities. This will highlight your ability to perform under pressure, which is essential for this fast-paced role.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office, particularly Outlook and Excel, is a must-have, brush up on these tools before your interview. You could even mention any relevant experience you have with spreadsheets or email management to show you’re prepared for the administrative aspects of the job.
