Automotive Service Advisor | Customer Care & Workshop Liaison in Shrewsbury

Automotive Service Advisor | Customer Care & Workshop Liaison in Shrewsbury

Shrewsbury Full-Time 25000 - 32000 £ / year (est.) No working from home possible
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Provide exceptional customer care and liaise between customers and workshop technicians.
  • Company: Join Sytner Shrewsbury, a leader in the automotive industry.
  • Benefits: Enjoy enhanced holiday entitlement and career development opportunities.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.
  • Why this job: Be the vital link in delivering outstanding service and making customers happy.
  • Qualifications: Strong communication skills and a background in customer service required.

The predicted salary is between 25000 - 32000 £ per year.

United Cerebral Palsy of Georgia is looking for a motivated Service Advisor to join Sytner Shrewsbury. You will be essential in providing outstanding customer care, serving as a link between customers and workshop technicians. This role requires effective communication, excellent organisational skills, and a background in customer service.

Sytner offers an industry-leading benefits package, including enhanced holiday entitlement and career development opportunities.

Automotive Service Advisor | Customer Care & Workshop Liaison in Shrewsbury employer: United Cerebral Palsy of Georgia

Sytner Shrewsbury is an exceptional employer that prioritises employee well-being and professional growth. With an industry-leading benefits package, including enhanced holiday entitlement, and a supportive work culture that fosters collaboration and communication, employees are empowered to thrive in their roles. Joining our team means being part of a dynamic environment where your contributions are valued and career development opportunities abound.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Automotive Service Advisor | Customer Care & Workshop Liaison in Shrewsbury

Tip Number 1

Make sure to research Sytner Shrewsbury and their values. Knowing what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! As a Service Advisor, you'll need to convey information clearly between customers and technicians. Role-play with a friend or family member to get comfortable with common scenarios you might face.

Tip Number 3

Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the company culture and any tips they might have for the interview process.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Automotive Service Advisor | Customer Care & Workshop Liaison in Shrewsbury

Customer Care
Communication Skills
Organisational Skills
Customer Service
Liaison Skills
Motivation
Problem-Solving Skills

Some tips for your application 🫡

Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, as this role is all about providing outstanding care.

Communicate Clearly:Since you'll be the link between customers and workshop technicians, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can relay information effectively.

Organisational Skills Matter:This role requires excellent organisational skills, so don’t forget to mention any relevant experience. We love seeing how you manage tasks and keep everything running smoothly!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Sytner Shrewsbury!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know Your Stuff

Make sure you brush up on your knowledge of automotive services and customer care. Familiarise yourself with common issues customers face and how to address them. This will show that you're not just interested in the role, but that you understand it too.

Practice Your Communication Skills

Since this role is all about being the link between customers and technicians, practice clear and effective communication. Role-play potential scenarios with a friend or family member to get comfortable explaining technical details in a way that's easy for customers to understand.

Show Off Your Organisational Skills

Prepare examples of how you've successfully managed multiple tasks or projects in the past. Being organised is key in this role, so think of specific instances where your organisational skills made a difference in customer service.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of vehicles you'll be working with, or the training opportunities available. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.