At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and achieve sales targets.
- Company: Join Wild's Bakery, a family-run business with a passion for great food.
- Benefits: Earn £12.71-£13.22 per hour, enjoy staff discounts, and join our pension scheme.
- Other info: Work in a vibrant shop setting with opportunities for personal development.
- Why this job: Be part of a fun environment where you can inspire others and grow your career.
- Qualifications: Experience in customer service and strong leadership skills are essential.
The predicted salary is between 26400 - 27500 £ per year.
Hourly rate £12.71 rising to £13.22 ph + benefits after training completion.
4 days out of 7 per week (including alternate weekends and some bank holidays).
Here at Wild’s it’s all about creating a great and personal experience for all of our customers based on our family business values. We have a diverse portfolio of bakery takeaway shops (with seating) from town centres to smaller village shops as well as boutique bakery shops with cafes in the heritage villages of Haworth and Saltaire.
Job Purpose
To support the successful running of a Wilds Bakery shop, leading and motivating a team which works together to achieve targets and provides a fantastic shopping experience to our valued customers.
Key Accountabilities
- Deliver a swift and friendly service to every customer consistently.
- Achieve high standards to meet customers' expectations.
- Act as Shop Manager leading and motivating a team to achieve sales targets, controlling stock and meeting high standards of customer service, display and hygiene.
- Responsible for running shift throughout the day, cashing up and opening and closing the shop.
- Encourage a hardworking but fun environment in which your team members can fulfil their potential.
- Prepare food, handle money, use the till and keep displays vibrant and the shop clean and tidy.
- Work on the ovens, cooking pies, pasties and a range of hot food when required.
- Upsell appropriately to customers to increase shop sales.
Skills, know-how and experience
- Proven track record of experience in customer service, ideally in a retail or catering background.
- Ability to retain and remember orders for an efficient and swift customer experience.
- Ability to multi-task and work as a team for the successful running of your shop.
- Efficient planning, organisational and numeracy skills.
- Leadership skills to inspire your team to deliver great results.
- Ability to be self-motivated and enthusiastic about Wilds Bakery and our sales/products.
- Excellent communication skills.
40% Staff Discount; you will automatically join our pension scheme which is a great way to save for retirement.
Shop Team Leader. Job in Yorkshire LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Wild's Bakery, we pride ourselves on fostering a supportive and vibrant work culture that values teamwork and personal growth. As a Shop Team Leader in the picturesque Yorkshire region, you will enjoy competitive pay, generous staff discounts, and the opportunity to lead a passionate team dedicated to delivering exceptional customer experiences. Join us in our family-run business where your contributions are recognised and rewarded, and where you can thrive in a fun and dynamic environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Team Leader. Job in Yorkshire LilyLifestyle Jobs
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wild's Bakery on social media or their website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a fantastic shopping experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a team leader before, think about times when you've motivated others or taken charge in a group setting. Highlighting these experiences can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Wild's family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Shop Team Leader. Job in Yorkshire LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing a fantastic shopping experience and how you align with our family business values.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in customer service and leadership. We love seeing how your skills can contribute to our team at Wild’s Bakery, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us quickly see why you’d be a great fit for the Shop Team Leader role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Company Inside Out
Before your interview, take some time to research Wild's Bakery. Understand their values, products, and what makes them unique in the bakery industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Shop Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you can create a fun yet hardworking environment that aligns with Wild's Bakery values.
✨Demonstrate Customer Service Excellence
Since the role focuses heavily on delivering a fantastic shopping experience, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for a customer, and how you handle challenging situations while maintaining a positive attitude.
✨Practice Multi-tasking Scenarios
In a busy shop environment, multi-tasking is key. Think of scenarios where you've had to juggle multiple responsibilities, like managing a team while ensuring customer satisfaction. Practising these scenarios will help you articulate your ability to handle the fast-paced nature of the job.
