At a Glance
- Tasks: Lead and optimise UK direct-to-home logistics operations for a major player in the industry.
- Company: Join a well-established UK organisation focused on customer-led logistics and innovation.
- Benefits: Competitive salary, strong development opportunities, and a supportive work culture.
- Other info: Opportunity to shape delivery strategy in a growing organisation.
- Why this job: Make a real impact on home delivery logistics and enhance customer experience.
- Qualifications: Experience in logistics and strong analytical skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Benefits
- Competitive salary package (DOE)
- Strong development and progression opportunities
- Exposure to a national logistics network
- Supportive and collaborative working culture
- Opportunity to influence strategic delivery performance
The Company
We are partnering with a well-established UK organisation operating within the manufacturing and distribution sector, with a strong focus on customer-led logistics and continuous operational improvement. This is an excellent opportunity to join a business that is investing heavily in its UK home delivery and last-mile capability, where innovation, performance, and service excellence are central to everything they do.
Working Hours
Full-time, Monday to Friday (occasional flexibility required depending on operational needs)
Job Description
The Direct Serve Vendor (DSV) Manager is responsible for leading and optimising all UK direct-to-home logistics operations. The DSV Manager will ensure efficient, cost-effective, and customer-focused delivery performance across the full last-mile network. The DSV Manager will develop and implement logistics strategies aligned with wider business objectives, ensuring high standards of service delivery and operational excellence.
A key part of the DSV Manager role will be managing relationships with third-party carriers and delivery partners, including contract negotiation and performance management. The DSV Manager will monitor key performance indicators such as on-time delivery, cost per drop, delivery accuracy, and customer satisfaction, driving continuous improvement across all areas of the operation.
In addition, the DSV Manager will utilise logistics systems and data analytics to improve route planning, scheduling, and overall efficiency. The DSV Manager will also lead and develop a small operational team, promoting accountability, performance, and a strong service culture. Compliance with UK transport regulations, health & safety standards, and internal policies will also sit within the DSV Manager remit.
Skills & Experience
- Proven experience in logistics, transport, or last-mile/home delivery operations
- Strong knowledge of UK distribution and transport networks
- Experience in carrier management / 3PL / third-party logistics
- Strong analytical skills with experience using KPI-driven reporting
- Excellent stakeholder management and negotiation skills
- Leadership experience within an operational logistics environment
- Experience in D2C, e-commerce, or direct delivery highly desirable
- Degree in Supply Chain, Logistics, or similar (desirable)
Why Should You Apply?
This is a rare opportunity for a DSV Manager to take ownership of a critical UK home delivery function within a growing and forward-thinking organisation. As a DSV Manager, you will directly influence customer experience, operational performance, and carrier network efficiency on a national scale. If you are a driven logistics professional looking for a role where you can make a tangible impact and shape delivery strategy, this DSV Manager opportunity offers exactly that.
Direct Serve Vendor Manager. Job in Shildon LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a forward-thinking organisation in Shildon that prioritises innovation and service excellence within the logistics sector. As a Direct Serve Vendor Manager, you will benefit from a competitive salary, strong development opportunities, and a supportive work culture that encourages collaboration and accountability. This role not only allows you to influence strategic delivery performance but also offers the chance to shape the future of home delivery logistics across the UK.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Direct Serve Vendor Manager. Job in Shildon LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport sector, especially those who work at companies you're interested in. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company’s logistics strategies and recent developments. Show them you’re not just another candidate; you’re genuinely interested in how they operate and how you can contribute.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Direct Serve Vendor Manager. Job in Shildon LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Direct Serve Vendor Manager role. Highlight your experience in logistics and any relevant achievements that showcase your skills in managing delivery performance and stakeholder relationships.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've optimised logistics operations or improved customer satisfaction in previous positions. Make it personal and engaging!
Showcase Your Analytical Skills:Since the role involves monitoring KPIs and using data analytics, be sure to mention any tools or methods you’ve used to drive improvements in logistics. We love numbers, so don’t shy away from sharing your successes with metrics!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of UK distribution and transport networks. Familiarise yourself with the latest trends in last-mile delivery and be ready to discuss how you can apply this knowledge to improve operational performance.
✨Showcase Your Analytical Skills
Prepare to talk about your experience with KPI-driven reporting. Bring examples of how you've used data analytics to enhance logistics operations, such as improving route planning or increasing delivery accuracy.
✨Demonstrate Stakeholder Management Expertise
Think of specific instances where you've successfully managed relationships with third-party carriers or delivery partners. Be ready to discuss your negotiation strategies and how you ensured high standards of service delivery.
✨Exhibit Leadership Qualities
As a potential DSV Manager, you'll need to show that you can lead a team effectively. Prepare to share your leadership experiences, focusing on how you've promoted accountability and a strong service culture within your previous roles.
