At a Glance
- Tasks: Drive new business opportunities in logistics and manage customer relationships.
- Company: Join a dynamic team at a leading logistics company in Dover.
- Benefits: Enjoy 5 weeks annual leave, private health care, and a generous pension scheme.
- Other info: Be part of a diverse team with excellent growth opportunities.
- Why this job: Make an impact in the logistics sector while growing your career.
- Qualifications: Experience in business development or account management in logistics is essential.
The predicted salary is between 52000 - 52000 £ per year.
Location: Dover
Salary: c. 52,000
Hours: Monday to Friday, 37.5 hours per week
The role: We are seeking a proactive, customer-focused Business Development Manager to join our client's growing team. The role will support the development of general cargo services and play a key part in driving new business opportunities.
Benefits
- 5 weeks annual leave + bank holidays
- Birthday leave
- Free Parking
- Generous contributory pension scheme
- Discretionary annual bonus scheme
- Private Health Care
- Life assurance
- Employee assistance programme
- 3rd party discounts
- Cycle to work scheme
- Benefits and reward platform
- Employee volunteering scheme
Key responsibilities as the Business Development Manager would be
- Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses
- Support customer onboarding and align operational requirements across internal teams
- Maintain regular engagement to identify service improvements and upsell opportunities
- Produce and maintain account management plans
- Identify and qualify new commercial leads through networking and market insights
- Support the preparation of proposals, tenders and customer presentations
- Gather operational and financial data to support business cases and forecasting
- Contribute to sales pipeline updates and support negotiations
- Work closely with other teams to ensure customer expectations are met
- Monitor service performance, escalating any issues or improvement needs
- Support rate and tariff updates through materials preparation and customer communication
- Maintain accurate KPI tracking for general cargo accounts within the CRM
- Attend industry and trade events, ensuring leads are captured and followed up
- Gather and share market intelligence on competitors, cargo flows and opportunities
- Maintain accurate CRM records and prepare routine reports on market activity and customer performance
- Assist in developing internal and external presentations and documents
- Ensure compliance with relevant quality, safety, security and sustainability standards
- Support commercial project delivery by coordinating tasks and monitoring progress
- Contribute to discussions on improving service quality and operational efficiency
- Support strategic initiatives led by the Head of Business Development
What success would look like as a Business Development Manager
- Growth in general cargo revenue year-on-year
- Strong customer retention and positive service feedback
- Accurate, timely CRM updates and high-quality customer materials
- Effective support across proposals, projects, events, and internal activities
- Consistent delivery of key reports, insights, and commercial outputs
Experience and skills required
- Experience in account management or business development in Logistics, Supply Chain or Port operations
- Strong customer relationship management skills across multiple accounts
- Understanding of supply chain operations and basic financial principles
- Competent user of Microsoft Office
- Ability to engage and influence senior stakeholders
- Passion for growth, innovation and developing new supply chain solutions
- Confident public speaker and effective external representative
- Strong analytical skills with the ability to interpret market data
- Skilled in negotiation and constructive conflict management
- Collaborates effectively with Marketing and cross-functional teams
- Inclusive, adaptable and enthusiastic in a fast-paced setting
- Strong written and verbal communication skills
- Excellent planning, organisation, and attention to detail
- Role model for integrity, respect and positive team culture
- A full UK driving licence
Desirable
- Project management experience
- Knowledge of quality, security or food safety standards
- Understanding of regulatory frameworks
The role is subject to a medical assessment including a Drug and Alcohol test, and a background security check to obtain a dock pass.
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Business Development Manager - Logistics, Supply Chain, or Ports. Job in Shepherdswell LilyLife[...] employer: United Cerebral Palsy of Georgia
LilyLife is an exceptional employer located in Dover, offering a dynamic work environment for a Business Development Manager in the logistics and supply chain sector. With a strong focus on employee well-being, the company provides generous benefits including five weeks of annual leave, private health care, and a contributory pension scheme, alongside opportunities for professional growth and development. The inclusive culture encourages collaboration and innovation, making it an ideal place for those looking to make a meaningful impact in their careers.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager - Logistics, Supply Chain, or Ports. Job in Shepherdswell LilyLife[...]
✨Tip Number 1
Network like a pro! Attend industry events and trade shows to meet potential clients and partners. Don’t just collect business cards; follow up with personalised messages to keep the conversation going.
✨Tip Number 2
Show off your expertise! Prepare a killer presentation that highlights your knowledge in logistics and supply chain. Use real-life examples to demonstrate how you can drive growth and improve service quality.
✨Tip Number 3
Be proactive in your approach! Reach out to potential clients before they even know they need you. Share insights and market intelligence that could benefit their operations, positioning yourself as a valuable resource.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Development Manager - Logistics, Supply Chain, or Ports. Job in Shepherdswell LilyLife[...]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Development Manager role. Highlight your experience in logistics, supply chain, or ports, and showcase how your skills align with the key responsibilities mentioned in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team's success. Be specific about your achievements and how they relate to the position.
Showcase Your Customer Focus:Since this role is all about customer interactions, make sure to highlight your customer relationship management skills. Share examples of how you've successfully managed accounts and improved service quality in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Cargo
Before the interview, brush up on your knowledge of logistics, supply chain operations, and port management. Familiarise yourself with current trends and challenges in the industry. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Focus
Prepare examples that highlight your experience in managing customer relationships and improving service quality. Think about specific instances where you've successfully upsold services or resolved customer issues. This will demonstrate your proactive approach and customer-centric mindset.
✨Be Ready to Discuss Data
Since the role involves gathering operational and financial data, be prepared to discuss how you've used data to support business cases or forecasts in the past. Bring examples of reports or insights you've generated, as this will showcase your analytical skills and attention to detail.
✨Practice Your Presentation Skills
As a Business Development Manager, you'll need to present proposals and engage with stakeholders. Practice delivering a short presentation on a relevant topic, perhaps a successful project you've led. This will help you feel more confident and demonstrate your public speaking abilities during the interview.
