At a Glance
- Tasks: Drive business growth by managing customer relationships and identifying new opportunities.
- Company: Join a dynamic logistics company focused on innovation and customer satisfaction.
- Benefits: Enjoy generous leave, private healthcare, and a supportive work environment.
- Other info: Be part of a diverse team that values integrity and collaboration.
- Why this job: Make a real impact in the logistics industry while developing your career.
- Qualifications: Experience in business development or account management in logistics is essential.
The predicted salary is between 52000 - 52000 £ per year.
Location: Dover
Salary: c. 52,000
Hours: Monday to Friday, 37.5 hours per week
Benefits:
- 5 weeks annual leave + bank holidays
- Birthday leave
- Free Parking
- Generous contributory pension scheme
- Discretionary annual bonus scheme
- Private Health Care
- Life assurance
- Employee assistance programme
- 3rd party discounts
- Cycle to work scheme
- Benefits and reward platform
- Employee volunteering scheme
Key responsibilities:
- Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses
- Support customer onboarding and align operational requirements across internal teams
- Maintain regular engagement to identify service improvements and upsell opportunities
- Produce and maintain account management plans
- Identify and qualify new commercial leads through networking and market insights
- Support the preparation of proposals, tenders and customer presentations
- Gather operational and financial data to support business cases and forecasting
- Contribute to sales pipeline updates and support negotiations
- Work closely with other teams to ensure customer expectations are met
- Monitor service performance, escalating any issues or improvement needs
- Support rate and tariff updates through materials preparation and customer communication
- Maintain accurate KPI tracking for general cargo accounts within the CRM
- Attend industry and trade events, ensuring leads are captured and followed up
- Gather and share market intelligence on competitors, cargo flows and opportunities
- Maintain accurate CRM records and prepare routine reports on market activity and customer performance
- Assist in developing internal and external presentations and documents
- Ensure compliance with relevant quality, safety, security and sustainability standards
- Support commercial project delivery by coordinating tasks and monitoring progress
- Contribute to discussions on improving service quality and operational efficiency
- Support strategic initiatives led by the Head of Business Development
What success would look like:
- Growth in general cargo revenue year-on-year
- Strong customer retention and positive service feedback
- Accurate, timely CRM updates and high-quality customer materials
- Effective support across proposals, projects, events, and internal activities
- Consistent delivery of key reports, insights, and commercial outputs
Experience and skills required:
- Experience in account management or business development in Logistics, Supply Chain or Port operations
- Strong customer relationship management skills across multiple accounts
- Understanding of supply chain operations and basic financial principles
- Competent user of Microsoft Office
- Ability to engage and influence senior stakeholders
- Passion for growth, innovation and developing new supply chain solutions
- Confident public speaker and effective external representative
- Strong analytical skills with the ability to interpret market data
- Skilled in negotiation and constructive conflict management
- Collaborates effectively with Marketing and cross-functional teams
- Inclusive, adaptable and enthusiastic in a fast-paced setting
- Strong written and verbal communication skills
- Excellent planning, organisation, and attention to detail
- Role model for integrity, respect and positive team culture
- A full UK driving licence
Desirable:
- Project management experience
- Knowledge of quality, security or food safety standards
- Understanding of regulatory frameworks
The role is subject to a medical assessment including a Drug and Alcohol test, and a background security check to obtain a dock pass.
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Business Development Manager. Job in Shepherdswell LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Dover, our Business Development Manager role comes with a competitive salary and a comprehensive benefits package, including generous annual leave, private health care, and opportunities for volunteering, ensuring that our team members feel valued and engaged in their work.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager. Job in Shepherdswell LilyLifestyle Jobs
✨Network Like a Pro
Get out there and connect with people in the logistics and supply chain industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. Remember, it’s all about who you know!
✨Show Off Your Skills
When you get the chance to chat with hiring managers or at networking events, make sure to highlight your experience in account management and business development. Share specific examples of how you've driven growth and improved customer relationships.
✨Follow Up Like a Boss
After meeting someone or applying for a role, send a quick follow-up message. It shows your enthusiasm and keeps you on their radar. A simple 'Thanks for the chat, looking forward to staying in touch!' can go a long way.
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings! Applying directly through us not only makes your application stand out but also gives you access to exclusive opportunities that might not be listed elsewhere.
We think you need these skills to ace Business Development Manager. Job in Shepherdswell LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Development Manager role. Highlight your experience in logistics, supply chain, or ports, and show us how your skills align with the job description.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive growth and improve customer relationships. Numbers speak volumes, so include metrics where possible!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We want to see your personality shine through, so don’t be afraid to let us know what makes you unique!
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures we receive all your details correctly and gives you a chance to explore more about us and our culture!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, dive deep into the logistics and supply chain industry. Familiarise yourself with current trends, challenges, and key players. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Achievements
Prepare specific examples of how you've successfully managed accounts or developed business in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s growth strategies, customer engagement practices, and team dynamics. This demonstrates your enthusiasm and helps you assess if the company is the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or mentor, focusing on common questions for business development roles. This will help you refine your answers and improve your confidence, ensuring you present yourself as the ideal candidate.
