At a Glance
- Tasks: Support engineering customers by managing enquiries, processing orders, and preparing sales quotations.
- Company: Join Kyocera, a leader in expert tooling solutions with a focus on customer service.
- Benefits: Enjoy a competitive salary, private medical insurance, and enhanced holiday allowance.
- Other info: Opportunity for career growth in a modern and progressive company.
- Why this job: Make a real impact by fostering strong customer relationships in a dynamic environment.
- Qualifications: 2 years of customer service experience; effective communication and multitasking skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Sheffield, S4
Salary: Competitive
Job type: Permanent, Full Time - Monday to Friday - 42.5hrs per week
Kyocera delivers expert tooling solutions and comprehensive sales support across multiple industries, providing both standard and custom-engineered tools along with other industrial consumables. We are now seeking a customer-oriented individual with at least 2 years of customer service experience to support our engineering customers. You will manage enquiries, prepare and follow up on sales quotations, process orders, and assist with product selection, all while fostering strong customer relationships. If you have excellent communication skills, a proactive attitude, and can manage multiple tasks efficiently, we want you!
About the role:
- Handling customer enquiries via e-mail, telephone and through our external sales team
- Preparing and following up on sales quotations
- Processing orders, tracking progress, and assisting customers with product selection
About you:
- Minimum of 2 years' experience in sales/customer service (industrial/tooling experience a plus)
- Effective communication skills with a confident telephone manner
- Commercially astute with a 'can-do' attitude who works well with others
- Ability to manage multiple tasks, prioritise effectively and meet deadlines
- Quick learner, adaptable to new information and systems
- Proficient in IT, including MS Office products
What you'll get in return:
- Competitive salary
- Private medical insurance
- Company pension and group life cover
- Enhanced holiday allowance
- Profit share
Apply now for a rewarding career with a modern and progressive company.
Sales Support Specialist - Engineering / Tooling. Job in Sheffield LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Kyocera is an exceptional employer located in Sheffield, offering a dynamic work environment where employees are encouraged to grow and develop their skills. With a strong focus on customer service and engineering excellence, the company provides competitive salaries, private medical insurance, and enhanced holiday allowances, fostering a culture of collaboration and support. Join us for a rewarding career that not only values your contributions but also invests in your future through profit sharing and comprehensive benefits.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Specialist - Engineering / Tooling. Job in Sheffield LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and tooling sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research Kyocera and understand their products. Show them you’re not just another candidate, but someone who genuinely cares about their customers and solutions.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can set you apart from the competition. It shows you’re keen and professional, which is exactly what they want in a Sales Support Specialist.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Support Specialist - Engineering / Tooling. Job in Sheffield LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant engineering knowledge. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Support Specialist role. Share specific examples of how you've managed customer enquiries or processed orders in the past.
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we want to see that confident telephone manner even in writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on the specifics of the tooling and engineering industry. Familiarise yourself with common terms and products that Kyocera offers. This will not only show your interest but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Highlight your proactive attitude and how you fostered strong relationships, as this is key for the role.
✨Practice Your Communication
Since effective communication is crucial, practice articulating your thoughts clearly. You might want to do mock interviews with a friend or in front of a mirror to refine your telephone manner and ensure you come across as confident.
✨Be Ready to Multi-task
Think of scenarios where you've had to manage multiple tasks at once. Be prepared to discuss how you prioritised effectively and met deadlines, as this will demonstrate your ability to thrive in a fast-paced environment.
