At a Glance
- Tasks: Join our team as a Parts Advisor, supporting daily operations and building customer relationships.
- Company: Sytner BMW/MINI Sheffield, a leader in the automotive industry.
- Benefits: 33 days holiday, career development, discounts, and paid community work.
- Other info: Flexible working patterns available to ensure top-notch customer service.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in the motor industry and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Sytner BMW/MINI Sheffield are looking for a motivated and committed Parts Advisor to join our team. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach and communicate effectively with both internal and external customers and suppliers.
Alongside supporting the day‑to‑day parts operation, a key part of this role will involve building and maintaining strong relationships with our trade customers through regular contact and visits, identifying incremental sales opportunities and delivering exceptional customer service. You will also play a major role in driving accessory sales across all channels, both internally within the dealership and externally with retail and trade customers, helping maximise business growth and customer satisfaction.
You will ensure that all requests are dealt with promptly and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories.
Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Qualifications
Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer‑facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.
Benefits
- Enhanced Holiday Entitlement 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
Diversity and Inclusion
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process.
BMW Parts Advisor. Job in Sheffield LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Sytner BMW/MINI Sheffield is an exceptional employer that prioritises a collaborative work culture and offers extensive career development opportunities for its Parts Advisors. With an industry-leading benefits package, including enhanced holiday entitlement, discounted car schemes, and support for community involvement, employees are encouraged to thrive both personally and professionally in a dynamic environment focused on delivering outstanding customer service.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land BMW Parts Advisor. Job in Sheffield LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research Sytner BMW/MINI Sheffield and understand their values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and suppliers, it’s crucial to demonstrate your ability to communicate effectively. Role-play common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider knowledge about the company and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Sytner team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace BMW Parts Advisor. Job in Sheffield LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about being a Parts Advisor and delivering top-notch customer service.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in the motor industry. We love seeing how your skills align with what we're looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is effective and easy to understand. This will reflect your ability to communicate well with customers too!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Parts
Familiarise yourself with common vehicle parts and accessories, especially those related to BMW. Being able to discuss specific products and their benefits will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with customers in the past, whether face-to-face or over the phone.
✨Demonstrate Team Spirit
The job requires a 'One Team' approach, so be ready to share experiences where you collaborated effectively with colleagues. Highlighting your ability to work well in a team will resonate with the interviewers.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might encounter as a Parts Advisor. Prepare responses on how you would handle requests, identify parts, and provide exceptional service. This will showcase your problem-solving skills and customer focus.
