At a Glance
- Tasks: Lead the design and implementation of innovative ServiceNow TSM solutions in telecommunications.
- Company: Join a forward-thinking company in the heart of London with a hybrid work model.
- Benefits: Competitive pay, flexible working arrangements, and opportunities for long-term projects.
- Other info: Exciting long-term project with potential for career growth and mentorship opportunities.
- Why this job: Make a real impact in telecom by shaping the future of service management.
- Qualifications: 10+ years in software architecture with deep telecom knowledge and ServiceNow expertise.
The predicted salary is between 70000 - 90000 £ per year.
ServiceNow Architect wanted with Telecommunications experience to work on a project implementing a new TSM module. You will be working across ServiceNow Telecommunications Service Management (TSM) and involved in the architecture and end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. Translating business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations.
Hybrid work in London. OUTSIDE IR per day. 6 months contract with extension (long-term project).
Key Responsibilities- Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life-cycle management, order management, network inventory).
- Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
- Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
- Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades.
- Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
- Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM.
- Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life-cycle, service assurance).
- Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks.
- Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
ServiceNow TSM Architect. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our London-based team enjoys the flexibility of hybrid working arrangements, competitive compensation, and opportunities for professional growth within the telecommunications sector. Join us to be part of a long-term project where your expertise in ServiceNow TSM will directly contribute to shaping the future of telecom operations.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow TSM Architect. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network, network, network! Get in touch with folks in the telecommunications sector and let them know you're on the lookout for a ServiceNow TSM Architect role. Attend industry meetups or webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, be ready to discuss your experience with ServiceNow TSM and how you've tackled complex integrations in the past. This is your moment to shine and demonstrate your value.
✨Tip Number 3
Don’t forget to leverage social media! Platforms like LinkedIn are perfect for showcasing your skills and connecting with recruiters. Share relevant content about ServiceNow and telecommunications to position yourself as a thought leader in the field.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace ServiceNow TSM Architect. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow TSM Architect role. Highlight your experience in telecommunications and any relevant projects you've worked on. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to architecture, design, and implementation of TSM modules. Let us know what makes you tick!
Showcase Your Technical Skills:Don’t forget to highlight your technical skills, especially in JavaScript and ServiceNow APIs. We’re looking for someone who can hit the ground running, so make sure we can see your expertise clearly in your application.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow TSM module and its integration with ITOM and ITIL. Brush up on your knowledge of JavaScript and the various APIs, as you’ll likely be asked to demonstrate your technical expertise during the interview.
✨Showcase Your Telecom Experience
Since the role requires a deep understanding of telecommunications, prepare examples from your past work that highlight your experience with NOC operations and service assurance. Be ready to discuss how you've implemented solutions in this domain.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions where you’ll need to outline your approach to architecture and design for TSM modules. Think about how you would translate business requirements into technical blueprints and be prepared to explain your thought process.
✨Demonstrate Leadership and Mentorship Skills
As the role involves guiding developers and establishing best practices, be prepared to discuss your leadership style. Share specific instances where you’ve mentored team members or led projects, showcasing your ability to foster a collaborative environment.
