At a Glance
- Tasks: Lead the architecture and design of ServiceNow TSM modules for telecom operations.
- Company: Join a dynamic team at LilyLifestyle, a leader in tech solutions.
- Benefits: Enjoy hybrid work, competitive pay, and opportunities for long-term projects.
- Other info: Collaborate with experts and mentor developers in a supportive environment.
- Why this job: Make a real impact in telecom by shaping innovative service management solutions.
- Qualifications: 10+ years in software architecture with deep telecom knowledge required.
The predicted salary is between 70000 - 90000 £ per year.
ServiceNow Architect wanted with Telecommunications experience to work on a project implementing a new TSM module. You will be working across ServiceNow Telecommunications Service Management (TSM) and involved in the architecture and end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. Translating business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations.
Hybrid work in London. OUTSIDE IR per day. 6 months contract with extension (long-term project).
Key Responsibilities- Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life-cycle management, order management, network inventory).
- Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
- Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
- Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades.
- Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
- Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM.
- Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life-cycle, service assurance).
- Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks.
- Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
ServiceNow Architect TSM. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our London-based team enjoys the flexibility of hybrid working arrangements, competitive compensation, and opportunities for professional growth within the telecommunications sector. Join us to be part of a long-term project where your expertise in ServiceNow will directly impact our clients' success while working alongside passionate professionals in a supportive environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect TSM. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network, network, network! Get out there and connect with professionals in the telecommunications field. Attend industry meetups or webinars, and don’t be shy about reaching out on LinkedIn. You never know who might have a lead on that perfect ServiceNow Architect role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects, especially those related to ServiceNow TSM and telecom integrations. This gives potential employers a tangible sense of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to ServiceNow architecture and telecommunications. Practice articulating how your experience aligns with the job description, especially around ITOM and CMDB/CSDM standards. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that ServiceNow Architect gig!
We think you need these skills to ace ServiceNow Architect TSM. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Architect role. Highlight your experience with TSM, ITOM, and any relevant telecom projects. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work in architecture and integration that relate to the job description.
Showcase Your Technical Skills:Don’t forget to highlight your technical skills, especially in JavaScript and ServiceNow APIs. We’re keen on seeing how you’ve used these in previous projects, so be specific about your contributions!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow TSM module and its integration with ITOM and ITIL. Brush up on your knowledge of JavaScript, APIs, and Flow Designer, as these will likely come up during technical discussions.
✨Showcase Your Telecom Expertise
Since this role requires a deep understanding of telecommunications, be prepared to discuss your experience with NOC operations and network life-cycles. Bring examples of past projects where you’ve successfully implemented telecom solutions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about how you would architect a solution for a complex integration or how you would guide a development team through a challenging project.
✨Demonstrate Leadership and Mentorship Skills
As a ServiceNow Architect, you’ll need to lead and mentor teams. Be ready to share your experiences in guiding developers, performing code reviews, and establishing best practices. Highlight any successful projects where your leadership made a difference.
