At a Glance
- Tasks: Manage service delivery and support drivers while ensuring compliance and safety.
- Company: Join Veolia, a leader in sustainable resource management.
- Benefits: Enjoy 25 days leave, pension scheme, discounts, and health resources.
- Other info: Dynamic role with ongoing training and a commitment to diversity.
- Why this job: Make a positive impact on communities and the environment every day.
- Qualifications: Strong communication skills and understanding of transport compliance required.
The predicted salary is between 31000 - 31000 £ per year.
Salary: 31,000 per annum, plus Veolia benefits & 15% annual bonus
Hours: Monday to Friday, 40 hours per week
Location: Primarily based at Shepton Mallet (BA4 6NA) with travel to Exeter (EX2 8RF) required with use of company van
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- 25 days of annual leave
- Access to our company pension scheme
- Discounts on everything from groceries to well-known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- One paid day’s leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you’ll be doing:
- Day to day management of service delivery, including the dynamic allocation of work to vehicles/routes
- Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers
- Completing debriefs with front line staff and reporting necessary actions or updates as required
- Face-to-face engagement with drivers, supporting them to address any issues on route
- Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue
- Ensuring Veolia legal compliance on site (WTD, O'licence and transport compliance)
What we’re looking for:
Essential:
- Able to demonstrate an understanding of transport compliance and WTD
- Good communication skills communicating with people of all levels including drivers, frontline employees and customers
- Ability to organise a busy workload and operate at a fast pace working with a quality management system e.g. ISO managing transport compliance, experienced IT skills, and the ability to adapt to Google operating systems
Desirable:
- Previous experience operating within a similar industry; waste/transport/logistics
We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Service Operations Coordinator. Job in Shepton Mallet LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Veolia is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary of £31,000 per annum along with a generous benefits package including 25 days of annual leave and a 15% annual bonus. Located in Shepton Mallet, our inclusive work culture fosters community engagement and environmental stewardship, while providing ongoing training and support to help you reach your full potential in a dynamic and rewarding role.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Operations Coordinator. Job in Shepton Mallet LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Veolia. You never know who might give you the inside scoop on job openings or even refer you directly!
✨Tip Number 2
Prepare for the interview by researching Veolia's values and recent projects. Show us that you’re not just another candidate; demonstrate your passion for sustainability and community service. We love seeing candidates who align with our mission!
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with drivers and customers, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team at Veolia!
We think you need these skills to ace Service Operations Coordinator. Job in Shepton Mallet LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Service Operations Coordinator role. Highlight your understanding of transport compliance and any relevant experience in waste, transport, or logistics.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role and how you can contribute to our mission at Veolia. Be sure to mention your communication skills and ability to manage a busy workload.
Showcase Your IT Skills:Since the role requires good IT skills, mention any experience you have with quality management systems or Google operating systems. This will show us that you're ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on transport compliance and working time directives (WTD). Understanding these concepts will show that you're serious about the role and can hit the ground running.
✨Communicate Like a Pro
Since the job involves liaising with drivers and customers, practice your communication skills. Think of examples where you've successfully communicated in a busy environment, as this will demonstrate your ability to handle the role's demands.
✨Organise Your Thoughts
Prepare for questions about how you manage a busy workload. Have specific examples ready that showcase your organisational skills and ability to work under pressure, especially in a fast-paced setting.
✨Show Your Passion for Community
Veolia values community engagement, so be ready to discuss any volunteer work or community projects you've been involved in. This will highlight your commitment to making a positive impact, aligning with their company culture.
