At a Glance
- Tasks: Coordinate service activities and manage customer communications in a dynamic environment.
- Company: Established manufacturing company in Croydon with a strong reputation.
- Benefits: Competitive salary, 33 days holiday, and employee assistance programmes.
- Other info: Proficient in Microsoft Excel and Word; ideal for organised and proactive individuals.
- Why this job: Join a stable role with opportunities for growth in modern engineering.
- Qualifications: Experience in service coordination, strong communication skills, and technical vehicle knowledge.
The predicted salary is between 36000 - 40000 £ per year.
Circa 38k DOE, Mon-Fri, 33 days Holiday, Perm Role, Employee Assistance Programmes.
We are looking for a proactive Service Controller for a well-respected, well-established manufacturing company in Croydon. This Service Controller position offers long-term stability, strong earning potential and ongoing development within a modern engineering environment.
Key Responsibilities of the Service Controller:
- Handle incoming calls and coordinate field service activities
- Log breakdowns and job details accurately in central systems
- Communicate engineer attendance and updates to customers
- Prioritise vehicle-off-road cases and escalate major issues
- Manage warranty and chargeable field repairs, including job numbers and parts coordination
- Liaise with third-party repair providers and monitor progress
- Collate and finalise engineer documentation and reports
- Maintain high standards of service administration and compliance
- General service controller duties
The Ideal Candidate for the Service Controller:
- Previous experience in a similar service controller role, ideally within the motor trade
- Strong customer service and communication skills
- Technical understanding of vehicle components
- Excellent planning and organisational abilities
- Proficient in Microsoft Excel and Word
If you are interested in this Service Controller role, please apply now or contact Grace at E3 Recruitment.
Service Operations Coordinator. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-respected manufacturing company in Croydon as a Service Operations Coordinator, where you will benefit from a supportive work culture that prioritises employee well-being with 33 days of holiday and access to Employee Assistance Programmes. This role offers not only long-term stability and strong earning potential but also ample opportunities for professional growth within a modern engineering environment, making it an excellent choice for those seeking meaningful and rewarding employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Operations Coordinator. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how your skills as a Service Operations Coordinator can make a difference. Tailor your answers to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience in service coordination and how you handle customer interactions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Service Operations Coordinator. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles that align with the Service Controller position, especially if you've worked in the motor trade.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've handled service coordination or customer service in the past, and don’t forget to show your enthusiasm for the position!
Show Off Your Tech Skills:Since proficiency in Microsoft Excel and Word is key, make sure to mention any relevant experience you have with these tools. If you've used them to manage data or improve processes, let us know!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle components and service operations. Familiarise yourself with common issues in the motor trade, as well as the specific responsibilities listed in the job description. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong customer service and communication skills are key for this position, prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. You might want to share specific examples of how you've coordinated activities or managed multiple responsibilities in previous roles. This will highlight your planning abilities, which are crucial for a Service Controller.
✨Get Comfortable with Tech
Since proficiency in Microsoft Excel and Word is required, make sure you're familiar with these tools. Consider preparing a few examples of how you've used them in past roles, whether it's for logging data, creating reports, or managing schedules. This will demonstrate your technical understanding and readiness for the job.
