Service Development Specialist (Care & Support). Job in Edinburgh LilyLifestyle Jobs

Service Development Specialist (Care & Support). Job in Edinburgh LilyLifestyle Jobs

Part-Time 41725 - 45332 £ / year (est.) Home office (partial)
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Drive improvement in care services and deliver impactful training to teams.
  • Company: Join a supportive team at Trust, based in Edinburgh, Glasgow, or Wishaw.
  • Benefits: Enjoy a competitive salary, hybrid working, and a flexible part-time schedule.
  • Other info: Great opportunity for career growth in a dynamic environment.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Passion for service, management skills, and experience in person-centred practice.

The predicted salary is between 41725 - 45332 £ per year.

Trust has an exciting opportunity for a Service Development Specialist to join the team at our Edinburgh Head Office, Glasgow or Wishaw offices. This permanent part‑time role (14 hours per week, Monday and Friday) will be based in a hybrid/blended manner.

Key Responsibilities

  • Work closely with Care and Support teams to drive improvement and uphold quality standards.
  • Deliver training, coach teams and help achieve better outcomes for customers across services.
  • Produce detailed reports and action plans using online platforms, working independently and proactively.
  • Drive continuous improvement and build a strong culture of quality via our digital personal planning tool.

Qualifications and Experience

  • Passion for delivering exceptional service and strong care and support expertise.
  • Effective management skills and experience in person‑centred practice and performance monitoring.
  • Resilience, proactive mindset and confidence in using online platforms.
  • Ability to work independently and take initiative.

Benefits

  • Pro rata salary of £16,770–£18,133 (£41,925–£45,332 FTE) with pro rata car allowance of £203 per month.
  • Hybrid/blended working: flexibility to work from home and from office across Edinburgh, Glasgow and Wishaw.
  • Part‑time permanent position (14 hours per week, Monday and Friday).

Apply

Closing date: Noon on Thursday 11th June 2026. Apply now on our website.

Equal Opportunities

We are an equal opportunities employer and welcome applications from all sections of the community. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK. We do not offer sponsorship.

Service Development Specialist (Care & Support). Job in Edinburgh LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia

Trust is an exceptional employer, offering a supportive and flexible work environment for the Service Development Specialist role in Edinburgh. With a commitment to employee growth through training and coaching, we foster a culture of continuous improvement and quality care. Our hybrid working model allows for a balanced work-life integration, making it an ideal place for those passionate about delivering outstanding service in the care sector.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Development Specialist (Care & Support). Job in Edinburgh LilyLifestyle Jobs

Tip Number 1

Network like a pro! Reach out to people in the care and support sector, especially those who work at Trust. A friendly chat can open doors and give you insider info about the role.

Tip Number 2

Prepare for the interview by practising common questions related to service development and care standards. We recommend using the STAR method to structure your answers – it’s a game changer!

Tip Number 3

Show off your passion for exceptional service during interviews. Share specific examples of how you've driven improvement or supported teams in the past – this will make you stand out!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Service Development Specialist (Care & Support). Job in Edinburgh LilyLifestyle Jobs

Service Development
Care and Support Expertise
Training Delivery
Coaching Skills
Report Writing
Action Planning
Continuous Improvement

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Service Development Specialist. We want to see your passion for care and support shine through!

Showcase Your Experience:When detailing your experience, focus on specific examples that demonstrate your management skills and person-centred practice. We love seeing how you've made a difference in previous roles!

Be Proactive and Independent:Since this role requires a proactive mindset, make sure to mention instances where you've taken initiative or worked independently. We appreciate candidates who can drive improvement and uphold quality standards!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know Your Stuff

Make sure you understand the role of a Service Development Specialist inside out. Familiarise yourself with person-centred practice and performance monitoring, as these are key to the job. Brush up on your knowledge of care and support services, and be ready to discuss how you can drive improvement.

Show Your Passion

This role is all about delivering exceptional service, so let your passion shine through during the interview. Share examples of how you've gone above and beyond in previous roles to improve customer outcomes. This will demonstrate your commitment to quality and your proactive mindset.

Be Ready to Discuss Training and Coaching

Since you'll be delivering training and coaching to teams, prepare to talk about your experience in this area. Think of specific instances where you've successfully trained others or helped a team achieve better results. Highlight your effective management skills and how you foster a culture of continuous improvement.

Get Comfortable with Digital Tools

As the role involves using online platforms for reporting and planning, make sure you're comfortable discussing your experience with digital tools. Be prepared to explain how you've used technology to enhance your work processes and how you can leverage these skills to benefit the team at Trust.