At a Glance
- Tasks: Coordinate and schedule maintenance contracts while ensuring excellent customer communication.
- Company: Join a professional, people-focused business in Bedford.
- Benefits: Enjoy a competitive salary, generous holiday, and flexible working options.
- Other info: Flexible home working and opportunities for career growth.
- Why this job: Be the key contact for clients and make a real difference in their service experience.
- Qualifications: Strong admin skills, attention to detail, and great phone communication.
The predicted salary is between 27500 - 27500 £ per year.
Location: Bedford
Contract: 6 Months (Possible Permanent)
Salary & Benefits: £27,500 + 25 Days Holiday + Bank Holidays + 8% Employer Pension + 4% Employee Pension + 2× Life Assurance + Sick Pay + Income Protection Scheme + Health Plan
Hours: 37.5 hours, Monday to Thursday 8.45am – 5.30pm & Friday 8.45am – 4.15pm (Flexible). Home Working 1 Day a Week Monday or Friday.
Service Administrator available in a professional and people‑focused business. To apply you need to be highly organised, confident communicating over the phone, have excellent attention to detail and be computer literate.
You will be part of a team in Bedford responsible for scheduling and planning maintenance contracts for a number of clients. This involves scheduling engineers, ensuring all reports are received and keeping customers informed about their works. You will be the primary contact for the customer.
The Service Administrator Role- Plan and reschedule maintenance & breakdowns.
- Arrange engineer calls with customers via telephone or email.
- Prepare service engineer job packages, check service reports, and log them into the company planning system.
- Administration experience.
- Attention to detail.
- Excellent telephone skills.
- IT literate.
Service Coordinator. Job in Knotting LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our Bedford location, we pride ourselves on being a professional and people-focused employer that values organisation and communication. With a competitive salary and generous benefits including 25 days holiday, flexible working options, and opportunities for career growth, we foster a supportive work culture where employees can thrive. Join us to be part of a dedicated team that prioritises both client satisfaction and employee well-being.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator. Job in Knotting LilyLifestyle Jobs
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Knotting LilyLifestyle. Check out their website and social media to understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to service coordination. Think about scenarios where you've demonstrated your organisational skills or attention to detail. We recommend doing mock interviews with a friend to boost your confidence.
✨Tip Number 3
Show off your communication skills! Since you'll be the primary contact for customers, it's crucial to demonstrate your ability to communicate clearly and effectively. During the interview, make sure to articulate your thoughts well and listen actively to the interviewer.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. This not only shows good manners but also reinforces your interest in the role. And remember, you can always apply through our website for more opportunities!
We think you need these skills to ace Service Coordinator. Job in Knotting LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Service Coordinator, being organised is key! Make sure your application highlights your ability to manage schedules and keep everything running smoothly. We want to see how you can juggle tasks like a pro!
Communicate Clearly:Since you'll be the main point of contact for customers, it's super important to showcase your communication skills. Use clear and concise language in your application to demonstrate that you can convey information effectively, just like you would over the phone.
Attention to Detail is a Must:We love candidates who pay attention to the little things! Make sure your application is free from typos and errors. Highlight any experiences where your keen eye for detail made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you're tech-savvy, which is a big plus for this role!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the responsibilities like scheduling maintenance and communicating with clients. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed schedules or coordinated tasks. Be ready to discuss how you prioritise work and handle multiple responsibilities at once.
✨Practice Your Communication Skills
As a Service Coordinator, you'll be the primary contact for customers, so it's crucial to demonstrate your communication skills. Practice answering common interview questions clearly and concisely, and consider doing a mock interview with a friend to get comfortable speaking about your experiences.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to deal with scheduling conflicts or customer complaints. Prepare to explain how you approached these challenges and what the outcomes were, showcasing your attention to detail and ability to keep customers informed.
