At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and smooth communication.
- Company: Join a high-end automotive brand with a supportive team culture.
- Benefits: Competitive salary, uncapped bonuses, and industry-leading perks.
- Other info: Enjoy structured training and clear progression opportunities in a stable environment.
- Why this job: Make a real difference in customer experiences while growing your career.
- Qualifications: 2+ years as a Service Advisor with strong customer service skills.
The predicted salary is between 33700 - 40000 £ per year.
Location: Abingdon (Oxfordshire)
Salary: 33,700 Basic 40,000 OTE (uncapped bonus potential)
We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Abingdon (Oxfordshire) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment.
The Role
- Welcoming customers and managing all service and repair enquiries
- Understanding customer requirements and accurately logging vehicle concerns
- Scheduling service appointments, vehicle drop-offs, and collections
- Providing clear and transparent cost estimates and service recommendations
- Keeping customers fully informed throughout the repair process
- Liaising closely with technicians to monitor vehicle progress and ensure timely completion
- Managing bookings via online systems, telephone, and face-to-face interactions
- Building strong, long-term relationships to encourage repeat business
About You
- Minimum 2 years' recent experience as an Automotive Service Advisor
- Strong understanding of the EVHC (Electronic Vehicle Health Check) process
- Excellent communication and customer service skills
- Highly organised with the ability to manage multiple tasks efficiently
- Professional, approachable, and customer-focused
- Stable work history (no more than 3 roles within the last 6 years preferred)
- A team player with a positive and proactive attitude
What We Offer
- Competitive salary: 33,700 basic with 40,000 OTE
- Industry-leading benefits package
- Access to "Perks at Work" discount platform
- Structured training and ongoing career development programmes
- Clear progression opportunities within a premium brand network
- A stable and rewarding long-term career path
If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction.
Service Advisor. Job in Southmoor LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a prestigious automotive dealership in Abingdon, where you will thrive in a supportive and professional environment dedicated to exceptional customer service. With competitive salaries, an industry-leading benefits package, and structured training programmes, we prioritise your career development and offer clear progression opportunities within a premium brand network. Experience a stable and rewarding long-term career path while building strong relationships with customers and colleagues alike.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor. Job in Southmoor LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Service Advisor role. Highlight your experience and how it aligns with their needs, especially your customer service skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and makes it easier for us to find you.
We think you need these skills to ace Service Advisor. Job in Southmoor LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your experience in customer service and any relevant automotive knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it professional but let your personality show through.
Showcase Your Communication Skills:As a Service Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love candidates who can connect with customers and colleagues alike!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially the EVHC process. Being able to discuss this confidently will show that you're not just a candidate, but someone who understands the role inside out.
✨Customer Service is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this will resonate well with the interviewers looking for a Service Advisor.
✨Practice Makes Perfect
Run through common interview questions with a friend or in front of a mirror. Questions like 'How do you handle difficult customers?' or 'Can you describe a time you managed multiple tasks?' are likely to come up, so be ready with your answers.
✨Dress to Impress
Even though it’s a dealership, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. It shows respect for the brand and the role you’re applying for.
