At a Glance
- Tasks: Manage service bookings and ensure top-notch customer satisfaction in a busy environment.
- Company: Join a dynamic team at LilyLifestyle in London, focused on quality service.
- Benefits: Competitive pay, career growth, and a vibrant work culture.
- Other info: Fast-paced environment with opportunities for upselling and professional development.
- Why this job: Be the face of customer service and make a real difference every day.
- Qualifications: Previous experience as a Service Advisor and a full clean UK Driving Licence required.
The predicted salary is between 25000 - 30000 £ per year.
Location - Ilford
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.
Responsibilities of a Service Advisor:
- Take Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Meeting and greeting service customers and identifying their service requirements.
- Updating customers with technical issues.
- Dealing with complaints.
- Seize opportunities for up selling products.
Skills and Qualifications of a Service Advisor:
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Must be money motivated with confidence in up selling.
- Must be fully customer focused, presentable and professionally dressed.
- Ability to thrive within a busy service department.
- Full clean UK Driving Licence.
Service Advisor. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Ilford. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that our Service Advisors not only excel in their roles but also advance in their careers. With a focus on quality customer service and a supportive team environment, we provide a rewarding workplace where your contributions are valued and recognised.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings for Service Advisors. A friendly chat can lead to insider info that you won’t find on job boards.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for customers, as this will show your commitment to quality service, which is key for a Service Advisor role.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. When you find a role that excites you, apply through our website to ensure your application gets the attention it deserves!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind.
We think you need these skills to ace Service Advisor. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor. Use keywords from the job description, like 'customer service' and 'up selling', to show we’re on the same page.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've excelled in previous roles, especially in customer service and handling complaints. Let us see your personality!
Show Off Your Skills:Don’t forget to mention your knowledge of DMS systems like Kerridge or Pinnacle. We want to know you can hit the ground running, so highlight any relevant tech skills you have.
Apply Through Our Website:We love it when you apply directly through our website! It makes things easier for both of us and ensures your application gets the attention it deserves.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of DMS systems like Kerridge or Pinnacle. Being able to talk confidently about your experience with these systems will show that you're ready to hit the ground running.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you turned a complaint into a positive experience, as this will demonstrate your commitment to quality service.
✨Dress to Impress
Since the role requires you to be presentable and professional, make sure you dress appropriately for the interview. A smart outfit can make a great first impression and shows that you take the opportunity seriously.
✨Show Your Money Motivation
Be ready to discuss your approach to upselling products. Share any successful strategies you've used in the past to boost sales, as this will highlight your money motivation and ability to thrive in a busy environment.
