At a Glance
- Tasks: Support and enhance legacy ITSM platforms while managing migrations and integrations.
- Company: Dynamic tech company in London with a focus on impactful projects.
- Benefits: Competitive daily rate, collaborative team environment, and opportunities for professional growth.
- Other info: Exciting six-month contract with potential for future opportunities.
- Why this job: Join a skilled team and make a real difference in IT service management.
- Qualifications: Active SC clearance and experience with Remedy ITSM platforms required.
The predicted salary is between 50000 - 60000 £ per year.
Our client is seeking a skilled Software Engineer to join their team for a six-month contract. This is an excellent opportunity to support and enhance legacy Remedy ITSM platforms, ensuring smooth operations and successful migrations.
What you'll be doing:
- Maintain and support the existing Remedy ITSM platform, including key integrations such as E-bonding and TSO.
- Assist in migrating ITIL teams onto Remedy, reviewing current solutions to ensure BCDR tests are successful.
- Manage server group structures and CMDB data loads, including automated foundation data loads.
- Develop and troubleshoot Atrium integrator jobs and perform general system administration.
- Use Developer Studio for customisation and perform log analysis to diagnose and resolve issues.
- Document processes and facilitate knowledge transfer to ensure team continuity.
What you'll bring:
- Active SC clearance (eligible candidates will be considered).
- Experience maintaining Remedy ITSM platforms, including integrations and server structures.
- Strong troubleshooting skills, particularly with log analysis.
- Ability to support migration projects and review ITIL solutions.
- Knowledge of Atrium integrator, automated data loads, and system customisation.
- Excellent documentation and knowledge-sharing skills.
This role offers a competitive daily rate and the chance to work with a dynamic team on impactful projects. If you meet the criteria and are ready for your next challenge, we'd love to hear from you.
Senior Software Engineer Specialist. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a forward-thinking team in London as a Senior Software Engineer Specialist, where you will play a crucial role in enhancing legacy ITSM platforms. Our company fosters a collaborative work culture that prioritises employee growth and development, offering competitive rates and the opportunity to work on impactful projects that make a difference. With a focus on innovation and knowledge sharing, we provide a supportive environment for you to thrive in your career.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Software Engineer Specialist. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about opportunities at companies you're interested in. A personal recommendation can make all the difference.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Remedy ITSM platforms. We suggest doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or GitHub repository that highlights your work with integrations and troubleshooting. This gives potential employers a tangible look at what you can do.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are passionate about their work.
We think you need these skills to ace Senior Software Engineer Specialist. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Remedy ITSM platforms and any relevant integrations. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your active SC clearance and any specific projects where you've successfully managed migrations or supported ITIL solutions.
Showcase Your Documentation Skills:Since excellent documentation is key for this role, include examples of how you've documented processes in the past. We love seeing how you facilitate knowledge transfer and ensure team continuity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you into our system. Plus, it shows you’re serious about joining our dynamic team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of Remedy ITSM platforms and integrations. Be ready to discuss your experience with server structures and troubleshooting, especially log analysis. The more specific examples you can provide, the better!
✨Showcase Your Migration Skills
Since this role involves supporting migration projects, prepare to talk about any relevant experiences you've had. Think about challenges you faced during migrations and how you overcame them. This will show that you're not just familiar with the process but can handle it effectively.
✨Document Like a Pro
Documentation is key in this role, so be prepared to discuss how you approach documenting processes and facilitating knowledge transfer. Bring examples of documentation you've created in the past, as this will demonstrate your commitment to team continuity.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, current challenges with the Remedy platform, or future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
