At a Glance
- Tasks: Manage service bookings and ensure top-notch customer satisfaction in a car dealership.
- Company: Join a vibrant car dealership team in London with a focus on customer service.
- Benefits: Enjoy a competitive salary, no weekends, and a supportive work environment.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Be part of a dynamic team and enhance your skills in a thriving industry.
- Qualifications: Experience as a Service Advisor and knowledge of DMS systems required.
The predicted salary is between 32000 - 40000 £ per year.
Basic Salary: £32,000 OTE: £40,000
Hours: Monday - Friday 8am - 6pm
Location: Feltham
Benefits: NO WEEKENDS
Are you an enthusiastic, team player, hard working Senior Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities:
- Arranging service department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
- Overseeing the service team.
- Maintaining a high level of customer service score.
Skills and Qualifications:
- Must have previous experience as a Service Advisor or Senior Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving License – subject to driver’s check.
If you are interested in this Senior Service Advisor position, please skill and quote job number: 53252.
Senior Service Advisor. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic team at our Feltham car dealership, where we prioritise employee well-being and professional growth. Enjoy a competitive salary with no weekend work, fostering a healthy work-life balance, alongside opportunities for career advancement in a supportive and collaborative environment. Our commitment to exceptional customer service ensures that you will thrive in a role that is both meaningful and rewarding.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Advisor. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Senior Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of DMS systems like Kerridge or Pinnacle, and be ready to discuss your upselling experience. We want you to shine when it comes to showcasing your skills and how you can boost customer satisfaction.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace Senior Service Advisor. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about becoming a Senior Service Advisor with us.
Tailor Your CV:Make sure your CV highlights your relevant experience as a Service Advisor. We love seeing specific examples of how you've upsold services or maintained high customer service scores in your previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for our team at LilyLifestyle.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Just quote the job number: 53252 when you do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of service department operations and the specific DMS systems mentioned, like Kerridge or Pinnacle. Being able to discuss how you've used these systems in past roles will show you're ready to hit the ground running.
✨Showcase Your Upselling Skills
Prepare examples of how you've successfully upsold services in previous positions. Think about specific situations where you identified customer needs and recommended additional services or products that enhanced their experience.
✨Customer Service is Key
Be ready to talk about how you maintain high customer service scores. Share stories that highlight your ability to handle difficult situations, resolve complaints, and ensure customer satisfaction. This will demonstrate your commitment to excellent service.
✨Team Player Vibes
Since overseeing the service team is part of the role, be prepared to discuss your experience working in a team environment. Highlight any leadership roles you've had and how you motivate and support your colleagues to achieve common goals.
