At a Glance
- Tasks: Manage client accounts and ensure top-notch service in the events industry.
- Company: Dynamic event crewing company with a focus on client relationships.
- Benefits: Competitive salary, annual bonus, hybrid working, and generous holiday allowance.
- Other info: Opportunity for career growth in a supportive and flexible work environment.
- Why this job: Join a vibrant team and make a real impact in the exciting events sector.
- Qualifications: Experience in the events industry and strong communication skills required.
The predicted salary is between 30000 - 35000 £ per year.
This is a client-focused, relationship-driven position within an event crewing company, responsible for managing client accounts ensuring a high quality of service and customer retention.
Duties:
- Managing existing client accounts
- Handling inbound enquiries (email & phone)
- Attending site visits and client meetings
- Preparing quotes and proposals
- Taking detailed client briefs and passing to crewing teams
- Following up to gather feedback on projects ensuring smooth delivery
- Managing issues (e.g. staffing challenges, last-minute changes)
- Keeping internal systems updated
Skills / Experience:
- MUST have experience working within the events industry.
- A background in customer service, administration, account management or event crewing would be beneficial.
- Confident communicator (phone, email, face-to-face)
- Organised with good administration skills
- Located within a commutable distance of East London or Liverpool
- Full UK driving licence (Preferred)
Package:
- Basic salary: £30,000 - £35,000
- Annual Bonus
- 20 days holiday + bank holidays (rises up to 25 days with service)
- Pension
- Hybrid working
Senior Client Manager. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Senior Client Manager at our dynamic event crewing company, you'll thrive in a vibrant work culture that prioritises client relationships and teamwork. With hybrid working options, competitive salary, and opportunities for professional growth, we ensure our employees feel valued and supported while enjoying the exciting atmosphere of London or Liverpool. Join us to make a meaningful impact in the events industry and develop your career in a rewarding environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Manager. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the events industry and let them know you're on the hunt for a Senior Client Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to client management and event crewing. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your organisational skills! When you get the chance to meet potential employers, bring along examples of how you've successfully managed client accounts or handled last-minute changes in past roles. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Senior Client Manager. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the events industry. We want to see how your background in customer service or account management makes you a perfect fit for the Senior Client Manager role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about client management and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Communication Skills:As a Senior Client Manager, you'll need to communicate effectively. Use clear and concise language in your application. We love seeing candidates who can express themselves well, whether it's through email or face-to-face.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of the events industry. Familiarise yourself with common challenges and trends, especially those related to client management and event crewing. This will show that you're not just interested in the role but also passionate about the field.
✨Showcase Your Communication Skills
As a Senior Client Manager, you'll need to communicate effectively with clients and teams. Prepare examples of how you've successfully managed client relationships in the past. Think about times when you handled difficult situations or provided exceptional service.
✨Be Organised
Demonstrate your organisational skills by discussing how you manage multiple client accounts and projects. Bring along a portfolio or examples of quotes and proposals you've prepared before. This will help illustrate your attention to detail and ability to keep things running smoothly.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and its approach to client management. This shows that you're genuinely interested in the role and want to understand how you can contribute to their success. It’s also a great way to assess if the company is the right fit for you.
