At a Glance
- Tasks: Lead daily operations, manage teams, and ensure high standards for client services.
- Company: Respected professional services firm with a loyal high-net-worth client base.
- Benefits: Competitive salary, equity opportunities, early Friday finishes, and career progression.
- Other info: Office-based role in Southam with a supportive leadership team.
- Why this job: Take ownership in a senior role and make a real impact in a stable environment.
- Qualifications: Experience in operations management and strong people skills required.
The predicted salary is between 40000 - 40000 £ per year.
Location: Southam, Warwickshire (fully office based)
Salary: £40,000 with equity opportunity for the right person
Hours: Monday to Friday 08:30 to 17:00, Monday to Thursday, 16:00 finish on Fridays
The Role
We are recruiting a senior Business Operations Manager for a highly respected, well-established professional services business based in Southam. The business works with a private, high net worth client base and operates within a regulated environment, dealing regularly with lawyers, auditors and external stakeholders on behalf of its clients.
This is a hands-on leadership role at the heart of the business. The Managing Director is increasingly focused externally, and the right person will take full operational ownership of the office managing the team, driving standards, ensuring client work moves through efficiently and that nothing falls through the cracks.
This is not a junior administration role. It requires someone with genuine presence, the confidence to manage people and hold them accountable, and the professionalism to represent the business with a discerning, private client base.
Key Responsibilities
- Taking day-to-day operational control of the office, ensuring work is prioritised and completed to deadlines
- Overseeing and coordinating workloads across the team, setting clear expectations and following up daily
- Acting as a senior point of contact for clients, ensuring a professional, responsive and discreet service at all times
- Liaising with external stakeholders including lawyers, auditors and regulators
- Overseeing compliance-related administration, including client onboarding and documentation
- Addressing issues promptly and professionally, including performance, accountability and handovers
- Spotting problems early and resolving them before they escalated
- Creating structure, consistency and high standards across the office
What We Are Looking For
- Proven experience in a Business Operations Manager, Office Manager, Operations Manager or similar senior leadership role
- Background in professional services legal, accountancy, compliance, financial services, wealth management or similar would be an advantage but is not essential
- Experience working with or supporting a private, high-end or demanding client base
- Strong people management skills, including the ability to have difficult conversations when needed
- Highly organised, proactive and detail-focused
- A calm, professional and resilient individual firm when needed, but never aggressive
- Confident dealing with senior stakeholders and external professionals
- Comfortable working within a regulated, process-driven environment
- Fully happy to be office-based in Southam, Monday to Friday
What’s on Offer
- Senior leadership role with genuine autonomy and day-to-day ownership of the business
- Close working relationship with the Managing Director
- Stable, established business with a long-standing reputation and loyal client base
- Early Friday finish 4pm every week
- Long-term progression and a genuine equity opportunity for the right person
Senior Business Operations Manager. Job in Southam LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a highly respected professional services firm in Southam, where you will take on a senior leadership role with genuine autonomy and the opportunity for equity. Our supportive work culture prioritises employee growth, offering a stable environment with a loyal client base and the chance to work closely with the Managing Director. Enjoy a balanced work-life with early finishes on Fridays and the satisfaction of managing a dedicated team in a regulated setting.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Operations Manager. Job in Southam LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help you get comfortable with common questions and refine your answers. Plus, it’s a great way to boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Make sure your application stands out by showcasing your relevant experience and skills.
We think you need these skills to ace Senior Business Operations Manager. Job in Southam LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Business Operations Manager. Highlight your experience in managing teams and dealing with high-end clients, as this is what we’re really looking for!
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this hands-on leadership role. Share specific examples of how you've driven operational success in previous positions, especially in professional services.
Showcase Your People Skills:We want to see your strong people management skills shine through. Mention any experiences where you’ve had to manage difficult conversations or hold team members accountable, as this is key for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Southam.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Business Inside Out
Before your interview, make sure you research the company thoroughly. Understand their services, client base, and the regulatory environment they operate in. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Demonstrate Leadership Skills
As a Senior Business Operations Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully managed teams, resolved conflicts, and driven operational efficiency in previous roles. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Prepare for Client Interaction Scenarios
Given the nature of the role, expect questions about handling high-end clients and external stakeholders. Think of scenarios where you've had to maintain professionalism under pressure or navigate difficult conversations. This will highlight your ability to represent the business effectively.
✨Showcase Your Organisational Skills
The job requires a highly organised individual. Be prepared to discuss your methods for prioritising tasks, managing workloads, and ensuring deadlines are met. You might even want to bring a sample of your organisational tools or techniques to demonstrate your proactive approach.
